Hello!
Thank you for your feedback. Unfortunately, sometimes cashback is lost, the problem may be in the ordering algorithm, in the device from which the order was made, or due to a technical error.
Since we value our users very much and it is important for us that cashback is credited automatically, we make many test orders in different stores and if you place orders according to the rules for making purchases with cashback: https://letyshops.ru/pravila, orders are successful are recorded. If you have questions and suggestions about the work of our service, please contact. Have a good day!
Sincerely,
LetyShops team