*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
11.11.2019. I made five orders, cashback came for three orders immediately, but there is a small purchase amount, about 300 rubles. for each unit, cashback turned out to be 10p, 13p and 16p. But orders for the amount of 1400r and 4600r cashback are not there and contacted support and there is no sense, the cashback went to the left! LetyShops messed up!
Good day!
Cashback is credited automatically. The purchase amount does not affect this. As soon as the data on the order comes to our system, the cashback is displayed in the personal account of users with the "Pending" status. If this does not happen, we are not paid remuneration.
Cashback for your purchases was credited with a bonus according to the rates published on the AliExpress page .
Sincerely,
LetyShops team
Hi, I'm making purchases through aliexpress and they are not accruing to my Cash back
Good afternoon.
Thanks for sharing your opinion. We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
11.11 The largest purchase was not credited .. On Black Friday, I again ordered 3 items with the 1st payment, as a result, only the cheapest arrives, and the rest are not. Well, Fly manually with a much smaller% was still numbered for those 2 purchases, but they allegedly did not receive a reward from Ali, but this is complete nonsense because the transition was 1 and payment 1. Therefore, Fly's advice to deal with Ali as soon as possible because they themselves losing your money.
Good day!
We are sorry that cashback was not fixed for all orders. The reason may be a violation of the shopping process, store conditions, or the store erroneously did not transmit information about orders.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
I don't even know what to say, if I ordered before, everything was fine before the sales, then orders for 11.11 and Black Friday are generally sad, purchases are not reflected in the personal account, even if all the conditions are met! What can I say, I ordered the phone 10.11 - and this purchase is also not reflected! It seems to me that due to the large volumes of purchases on the buyers, they decided to cut down additional profit for themselves, because not everyone will bother and write to those support. On Black Friday I checked with a trial purchase - purchases are not reflected again, so this time I buy through competitors whose cashback is reflected without problems!
Good afternoon, Alexey!
To resolve the issue, we created an appeal # 1884558 to the care service. Our colleagues will definitely understand the situation and help.
Sincerely,
LetyShops team
I am very pleased! Cashback is always credited on time! And they helped with 11.11 cashback, for which I am very grateful. An interesting situation happened today. On Alik you can buy some thing for $ 0.01, I placed two orders, but I didn’t switch from you today, and I received cashback in a few minutes)) how is this possible? After all, a few days ago I also placed several orders for $ 0.01, and I also did not transfer from you, there is no cashback. I understand that this amount is ridiculous, I am only interested in how I got cashback without transferring from you.
Good day!
When we go to stores, an affiliate link is recorded from us, which stores information that we brought a client. The lifetime of this link is roughly a day. If, after switching from us, you do not go to third-party resources, the cashback may be fixed. This happens sometimes :)
Sincerely,
LetyShops team
as soon as he saved up close to 500 rubles, he stopped letting me on Ali ... and mines can be withdrawn 500 rubles.
Good day!
The accumulated amount of cashback on the balance does not affect the transition to the store in any way :)
We contacted you in order to understand and help. Unfortunately, no response was received.
Sincerely,
LetyShops team
I completely agree with Yuri, recently, to get cashback, you need to write to the support service. Although you comply with all the conditions, one or two cashbacks come from many orders, the rest must be begged for. Here again, only three cashbacks out of nine orders were given from the sale.
Good day!
We understand that contacting the care service takes time, but if the cashback is not displayed in your personal account, we do not have any order data.
Perhaps the cashback was not displayed erroneously, or, nevertheless, some conditions were not met. Created an appeal in the "Help" section to help. We are waiting for your reply.
Sincerely,
LetyShops team
thanks to manager Anna, after sending the screenshot she helped with the cashback
On 11.29.2019 I made 4 purchases on the page and the refund notifications have not appeared, the 4 purchases have been with different sellers and are not on the list they provide. On 11.30.2019 I have made another purchase and it has not been credited either.
Hello!
Thanks for writing to us. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
it’s a pity that it’s gone bad, it all started at 11.11, how many goods I bought, they didn’t give cashback alone, they threw a feed of $ 2, bought 30.11 yesterday, they also froze it, and they also turned off my account, put a new user in, but the old one I can't find the page., it's a pity to lose the rest of the money, but I'll have to delete it, shit and not cashback, how not to cheat and ... not suppress ...
Good day!
We checked the information.
In circulation, cashback was compensated for orders, screenshots of which were sent.
Your account is not blocked. To help figure it out, we have contacted you. Unfortunately, no response was received. Please check your email and Help section.
Sincerely,
LetyShops team
completely underestimated the percentage of complete deception
Good day!
Sergey, cashback rates are set on the basis of agreements with partners. You can increase the percentage using Lety codes that we share on social networks, as well as using the loyalty program.
Sincerely,
LetyShops team