*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I ordered it too, and they didn’t charge me any cash back, they charged me only for the glass on the phone, and for the phone about. a complete divorce seems to me.
Hello!
We want to help figure it out, so we created an appeal to the care service. Perhaps the seller from whom the phone was purchased is on the list of those for which cashback is not paid. We will be grateful for your assistance. We are waiting for your message in the "Help" section.
Sincerely,
LetyShops team
Hello, 11.11 I made two orders for more than $ 200, only 70 rubles were returned to me from one order, and the rest seemed to be gone. Horror. It's even worse on Black Friday. it is impossible to go to the store.
Good day!
To find out why cashback did not appear, we created an appeal to the care service. We will be glad to receive information about orders in the "Help" - "My requests" section.
Before the promotion, there were difficulties with the transition to the store, but we managed to fix everything before the start of the sale. We recommend that you update both applications.
Sincerely,
LetyShops team
bought through this service. after the purchase, I had a cashback waiting for me. But after confirmation on Ali, the cashback in flight still hangs in oddan
Hello!
Receiving a package does not always help to speed up cashback crediting. Each store needs time to process order information and transmit it to us. You can view the estimated date of enrollment next to the order in your LetyShops personal account.
To consider the situation in more detail, have created an appeal in your profile in the "Help" section.
Sincerely,
LetyShops team
Thanks to the fly team, after the 11/11 sale I didn’t make purchases, but I wrote to support, and we solved the problem and they gave me cashback as a bonus, but on Black Friday I made a lot of purchases on Ali, and only one didn’t go through cashback, about which I wrote in support and I was immediately credited, and I only controlled many other purchases by themselves, in general, thanks for the service, I hope that they will constantly eliminate all the jambs and will continue to cooperate. So let the team fly, I wish you success!
Good day!
Thank you for shopping with LetyShops :)
We hope that the recommendations provided by the manager in circulation will help when placing future orders. We are also interested in automatic cashback crediting.
Sincerely,
LetyShops team
11/29/2019 made 13 orders, none of the cash appeared ... All these "Chumachechie" rules of Letishops were fulfilled, but things are still there ... Recently, they threw them with Platypus ... Apparently I will also reach the withdrawal amount and stop wasting my nerves
Good afternoon, Alexey!
We see that you have created a request for a lost cashback. Managers will surely answer it and help you understand the situation.
We got acquainted with the request for the Utkonos store. Cashback is accrued at the rate of a regular user, since you have already made orders in this store before.
Sincerely,
LetyShops team
Unfortunately, recently, cashback for purchases has ceased to be credited, from the 11.11 sale, after contacting the support service, less than half of the amount that I expected to receive was compensated. Now, on "Black Friday", the situation is even worse, in general, for none of the orders made by me during these two days, cashback was not displayed. I'm tired of wasting time monitoring a decent number of orders, checking what was not displayed, what was not credited, constantly writing to the support service (fortunately, even though it worked adequately until recently). I no longer see any reason to work with a spoiled service, since I began to incur continuous losses. I will look for other alternatives that work stably and correctly.
Yuri, good afternoon!
It is a pity that such an opinion has developed.
To receive a cashback, there are a number of conditions that must be met. They are written on the store page, as well as in our rules .
For example, in order for cashback to be fixed during Black Friday, it is important to make a transfer from us from November 22 to December 4. Only then can you collect coupons, fill your shopping cart and pay for your order.
We are also interested in automatic fixing of cashback in the accounts of our users, because only for such orders we receive a commission.
We hope you stay with us.
Sincerely,
LetyShops team
It's a pity I didn't read the reviews before buying a phone from T-mall. I ordered it after fly, the amount is ~ $ 700, there are no changes in the Letishops personal account. Perhaps I did not carefully study the list of stores that participate in cashback. If anything, correct me)
Good day!
To receive a cashback for purchases in Tmall, you need to register them in the appropriate Tmall AliExpess RU store and only from a computer. These conditions can be found on the page when you go.
Sincerely,
LetyShops team
Ali on the Lety Shop is positioned as a platform with a cashback, so people expect the indicated cashback. As soon as Ali changes the rules for paying cashback, I suggest either removing it from stores with cashback, or adding a notification to YOU in the program if there is cashback in this Ali store. People CANNOT PHYSICALLY monitor the ever-changing list of stores with cashback on Ali. And so - went to the store and you see whether there is cashback or not in this store.
Good day!
Thank you for your wishes. Let's take them into account.
We publish all the conditions for calculating cashback on the store pages. This is done so that each user can familiarize himself with them before switching from our service. You can search for a store name using the Ctrl + F key combination. In the fields that appear, you just need to enter a few letters that are in its name.
Sincerely,
LetyShops team
I ordered 11.11 for almost 29 thousand rubles, including three phones and so on little things. Cashback was not credited, but they added a bonus "as much as 200 rubles."
Good day!
We understand how unpleasant it is when cashback does not appear automatically. The manager wrote about the possible reasons for its loss.
A bonus was credited to your balance, taking into account that the seller of your phones is one of those for whom the cashback rate is 0.5%. This information can be found on the AliExpress page on our website.
Sincerely,
LetyShops team
I want to say that before 11.11 everything was more or less normal, although, of course, even then not all orders were taken into account. Yesterday, the amount of my order was more than 11,000 rubles, but the application froze and no% for you ... I did not receive any compensation! Now, I'm thinking of looking for another application.
Good day!
It's a pity that you decided to leave us without understanding the issue :(
We have created an appeal in the "Help" section, but, unfortunately, the manager did not receive your answer.
Sincerely,
LetyShops team
Something has gone bad Ali completely. Last time I didn't accrue 3 cashbacks, thanks to Latishop who helped. This time, only 3 cashbacks came from 8 purchases. One order over 5500, the order was sent on the same day, and the cashback was clamped. I don't even know if it makes sense to order here. Everything is muddy ..
Good day!
We are also sorry that some of your purchases were not automatically displayed in your personal account :(
Contacted to help.
Sincerely,
LetyShops team
I have bought a mobile and they have made me 0.5% instead of 1.5% and that the seller does not come out among those they name
Good day,
On the Aliexpress store page it is written that as of November 6, cashback is not assigned for some products from the stores on this list. You have bought your item at the Venter Store vendor, so the cashback is not credited for the orders you have made at this vendor.
We have credited you the maximum possible bonus. We hope that our advice on buying cashback on your future orders will help you.
Sincerely,
LetyShops team