*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The service is not bad, but, unfortunately, 11.11 cashback was not credited for all purchases, of course I was upset, I hope this will not happen again.
Good day!
We want to help resolve the issue :) We have already created an appeal from your account to the care service. As soon as a minute appears, please reply.
Sincerely,
LetyShops team
There used to be good service, now I and my husband will switch to another. They charge 10% of all orders, they have established requirements that their extension must be updated to version 1.6 and higher, although in fact the developers have released only version 1.3.4, this is the maximum extension. It turns out that whatever you do Kesha you will not see! Since they did not comply with the conditions. Draw conclusions guys.
Good day!
The condition published on the store page only applies to the Android application. Sorry, it's our mistake for not clarifying this point. We've already fixed everything. This is due to the recent update of the AliExpress application. As far as we know, you are using IOS. For this platform, everything works as before.
Sincerely,
LetyShops team
from 11.11 until now they have not accrued cashback and thus received fewer tickets to participate in the drawing, and for the most expensive goods I bought, I wrote in support and did not receive an answer to this day, only today I remembered that there are reviews, maybe they will answer here
Nikolay, hello!
We checked the information.
We see that there are no new hits in the account. To help resolve the issue, we created a ticket in the "Help", "My requests" section. We are waiting for your message :)
Sincerely,
LetyShops team
I recently downloaded the app, but I love it. It's a pity the cashback is small, but everything is ok.
Hello!
Thank you for choosing our service :)
We share with users the maximum possible part of the commission that we receive from partners. You can increase the percentage of cashback using Lety codes or statuses, as well as during promotions with an increased cashback. Follow our newsletter, website and social networks.
Sincerely,
LetyShops team
Hello, I made orders and on 11.11 and 20.11 the cash was not credited. I concluded that the higher the purchase price, the worse they have with the cache, until you write to them and say that the cache is not credited, they will not be credited.
good day, Elena!
The purchase price does not affect the appearance of cashback, because the process is automatic. If the cashback is not displayed, we do not receive information from partners about the order. Therefore, we ask our users for screenshots. This helps us to find out on which order and for what amount to accrue the bonus.
Created an appeal from your profile in the "Help" section. We are waiting for your reply.
Sincerely,
LetyShops team
In general, they do not enroll normal cash, it is written through Aliexpress, I used it. They write that the store is not in the cache list. They paid 45.70 rubles from their own, although it was written by AliExpress, I used it. Then let them write which stores are cooperating. People hope, but it turns out like a scammer ..
Good day!
As of 6.11, the conditions for working with AliExpress have changed. Affiliates stopped paying commission for purchases from some sellers. A list of such stores was posted on the AliExpress page on our website so that users can familiarize themselves with it before buying. We recommend that you look at the list before each order, because the information may be updated.
Sincerely,
LetyShops team
I ordered several products and paid at once, but sees in the history only one purchase for 3600, instead of 12k
Good afternoon, Alexey!
Compliance with the rules for purchases with cashback and the conditions of the store will help reduce the possibility of losing it.
Since your orders were related to Tmall, cashback was not displayed in your account.
We believe that the manager's advice will help you when making future purchases.
Sincerely,
LetyShops team
Everything is working! Thanks! Sometimes, you just need to wait a little bit)
Good day!
Cashback can appear in the user's personal account within 24 hours after placing an order :)
Sincerely,
LetyShops team
I took the 11.11 phone for 14k, it was written that the cashback would be credited the next day, but nothing came ...
Only recently I made an order through the application fly from Aliexpress, as a result, the cabback is also not in sight in the expected ...
Hello Bakhtiyar!
We will definitely understand the situation. This requires your assistance. We have created a message from your profile. We will be grateful for your answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
I ordered a lot of parcels on 11.11-11.12, I did everything according to the rules, as always, the total amount of orders is about $ 950, somewhere around 40 parcels. Cashback was not listed, I wrote to support, indicating the order numbers, date, amount. Support asked for screenshots, made and sent screenshots. After that, they just threw me just 250 hryvnia from the master's shoulder. If you're having technical problems, why are you passing the responsibility on to your users? Moreover, judging by the reviews, other cashbacks have no such problems. I ordered a lot, not for one thousand dollars through your service. But with this attitude, I will look for another service.
Good day!
Sergey, situations of losing cashback to our service are also unprofitable and unpleasant. Technical problems that arose at the start of the sale were quickly fixed.
Yes, we did not receive information and commission on your orders. In such cases, we try to help users by adding a bonus to their balance.
Hopefully, more such situations will not happen.
Sincerely,
LetyShops team