Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9448)
Therefore, we publish only our customers' reviews.
- Argentina
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- Other country
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Cashback has not been received for two weeks after confirming the purchase. Divorce
Andrey, good afternoon!
Cashback is credited to the balance of our users according to the terms specified on the store page. Average time is 33 days, maximum time is 60 days. If you need help after this time, please let me know.
Sincerely,
LetyShops team
the status of the order has not changed for more than 20 days
Andrew, good afternoon!
Cashback is credited to the balance after processing and transferring information to the store, which takes time. For AliExpress, the maximum waiting period is 60 days. As soon as the partners pass the commission - the cashback will be credited.
Sincerely,
the LetyShops team
Hello, the same thing happened to me as my colleague "vanya.delao" ... On November 29 I made 12 purchases in different sellers of aliexpress (in a single transaction) and only 5 have appeared, of which none is the one that I have made. I beg you to review the case, please ...
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
everything is the same, I can not go to AliExpress, we will say goodbye to you
Lily, hello!
The issue can be resolved. It is enough to update the LetyShops application (to version 1.6.0 and higher) and the AliExpress application (to version 8.2.0 and higher).
If the recommendation does not help, please let me know.
Sincerely,
LetyShops team
VERY disappointed in the work of Letishops! And it's a pity that you still have to look for an alternative. On sale on 11.11. half of the orders were not recorded ... okay, they threw 195 rubles from the master's shoulder and some 2 rubles for tickets. Here I look the other day, I lost all the orders of referrals in the 11.11 sale, although there were quite a few notifications. On Black Friday, I again made an order for 9 positions for more than 10,000 rubles, and again not a single order was registered. I get tired of contacting the support service every time, I value my time much more ...
Larissa, good afternoon!
Payments for orders of referrals registered more than a year ago have been canceled from 7.11. Users were notified about this by mailing list. Cashback notifications after 7.11 were received by you by mistake. We are sorry.
Sincerely,
LetyShops team
Gentlemen buyers in Ali's stores! In connection with repeated violations by stores about informing about cashback, I propose, after receiving the goods, to give an appropriate rating to the store with a decryption: score 2 for not providing information about the cashback. Maybe at least this will teach them conscientiousness (although not a fact).
Good day!
We do not cooperate with the store directly, but through an affiliate program. The remuneration does not come from sellers, but directly from the store through partners.
The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sites while making a purchase;
- violation of the terms of the store or our recommendations.
Sincerely,
LetyShops team
made orders with Aliexpress, received the goods, noted that the order was received. Two weeks have passed, and the cash back has not been credited. Already several products.
Good afternoon, Svetlana!
We advise our users to confirm receipt of goods in the store's personal account, but this does not mean that cashback will be credited immediately. In some cases, you have to wait. The waiting times can be found on the AliExpress store page.
Sincerely,
LetyShops team
Very often, cashback is not credited on time, you have to write to support
Good day!
Cashback is confirmed as soon as partners transfer the purchase commission. It takes some time to process and transmit information. The dates of crediting are available on the AliExpress page upon clicking.
Sincerely,
LetyShops team
Hello! After reading the reviews, I realized that my problem was not that I did something wrong, but that they were really deceiving people. On 11/13 I made an order, a transition from your site to aliexpress was recorded, but when I clicked on, the link “hung up” through Google Chrome, I managed to do it through Internet Explorer, but apparently I was in vain I was tormented. They sent 200 rubles and said goodbye. Also, after the withdrawal of funds, I say goodbye to the service.
Good day!
Olga, we are honest with users.
In the absence of information about purchases in our system, we are not paid a commission, from which the cashback is formed. The loss of cashback can be influenced by third-party extensions installed in the browser, adding an item to the cart before moving from our site, searching for coupons and applying them before moving from LetyShops, adjusting the price by the seller.
To make users feel our loyalty, we try to compensate for the cashback by crediting a bonus.
We look forward to continuing our cooperation.
Sincerely,
LetyShops team
The registration of the Cashback through the computer without problem, but if I make a purchase through the mobile, I have a number that are not registered. I have read all the instructions, having the application in the latest version and without other applications in the middle that could interfere.
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
