Purchases at Temu with cashback in Germany
Please be informed that any discount codes provided by Temu as well as by any third-party provider can be used only in the USA. Otherwise, cashback will get lost.
A user status (new/existing) mentioned in our cashback rates is determined by Temu based on its own data and not by LetyShops.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited if a gift card is redeemed.
- Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
- Cashback is not credited if an order has been returned partially.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (85)
Therefore, we publish only our customers' reviews.
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Good evening, I ordered a parcel, the parcel did not arrive, it is impossible to view the order, it is not there, it is not known where the product is, where to contact and how to find out where my product is? I ordered for the second time, the first time everything came simply through the Temu application, everything was great, and the second time through LetyShops, the parcel simply disappeared
Good day!
There is Support on the store's website. Please go there.
They should help you track your order.
The goods came quickly. But I have been waiting for cashback for a long time. It will be 3 months soon (
We expect a reward in the near future!
Notifications are constantly coming that the amount of cashback has been reduced, but they are not in a hurry to calculate cashback for the first order since July, I have been waiting for almost 3 months (((Delivery is faster than Alieuspress. If you want to get a quality product at a normal price, you need to read the description and comments carefully Compare one product from different sellers.
Good day!
Don't worry, partners check the information before enrollment and can change it.
The correct cashback must be confirmed.
Registered on letyshops on 08/30/2024. Made purchases on Temu. Cashback was returned for 4 orders. And for 5 (09/07/2024 to 09/19/2024) he has nothing. So far, I have contacted the support service one by one. They replied that the cashback was not found. They contacted the store. (wait for an answer for 4 months)!!! I believe that cashback should be calculated automatically, and not constantly create a request for each purchase... Although about the store itself: it works well, if it weren't for this inconvenience, which spoils the attitude towards Temu. And I don't think cashback for large purchases will be superfluous...
Good day, Valentina!
Thank you for applying. It is also important to us that the cashback is fixed automatically.
We contacted our partners to understand the situation. Please track the processing process in your personal account.
If you have any questions, write to us in the "Help" section of the account.
Have a nice and peaceful day!
The product is of poor quality.
Good day!
We are sorry that such a product happened to you. You can write to the seller or leave a review on the product page.
the packaging is terrible, they confuse the goods, or they are blind and crawl around
We are sure that it happened by mistake and once. Try contacting store support
Chinese Aurora, selling outright bullshit. Parcels are put together in packages without any protection, even chandeliers and LED devices. Sometimes they don't report. Ale is cheaper, and often the quality is slightly better. The topic crawls in advertising everywhere like a cockroach, it's already boring.
Good day!
As far as we know, the partners pack the product well and ship it quickly.
Try to give them another chance, or contact support.
Good day. Please tell me where I can see the goods that I have already ordered and paid for? and another question) I just realized that I didn't specify the address. will it be included in the linked bank card? Thank you)
Greetings!
You need to go to the store's website, log in and go to the "My orders" section, all the information should be there.
