After several orders I have had one in which they did not return 10% of the offer but the usual 2.5. When I made the claim at Letyshops, they immediately started up and solved it immediately, they even paid me the difference before the final recognition of La casa del libro. Totally recommended!
Thanks for sharing your experience. It has been a pleasure to help you ❤
With the best wishes,
the LetyShops team
Because I can't leave them ZERO stars, they agree to be members of the cashback and then they DO NOT COMPLY with it, being the resolution of the incident through LETYSHOPS with their own funds, summary: LETYSHOPS score 10 # Casa del Libro score 0 (zero patatero. Yes you agree to be a PAID cashback member, if not, don't say you're a member, it's quite simple. As for LETYSHOPS, in this case: a TEN. Be warned, be careful with this store Casa del Libro lies so as not to pay.
We are sorry that you had such an experience with this store. Most likely, your cashback has been rejected due to an error. What happens is that in the case of making a minimum change in the order after placing it, the cashback is rejected. But in these cases we review the information manually and make a decision. The refund is already credited to your balance :)
A cordial greeting.
The LetyShops team
I take advantage of a day that you have super cashback to make a purchase and months later you reject it because the store does not provide you with any information, even when I have sent you screenshots of the order, confirmation email, etc. Honestly, it's not the first time it's happened and I'm thinking about stopping using letyshop because it doesn't give me any confidence in knowing if my purchases will really be confirmed or not and if I'll receive the corresponding cashback.
Unfortunately, when sending the request to our partners, we received the negative response from the partners. Our agent Liza wrote to you in detail about the possible reasons for this situation and the extensions installed on your browser. We hope that our tips are useful to you and that all your future purchases are recorded as they should.
All the best.
The LetyShops team