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Purchases at Casa del Libro ES with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 120 days
Attention!

Cashback is available only for the Spanish version of the site.

Reviews on Casa del Libro ES (27)

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16.11.2020

Although the refund did not recognize me, after contacting the letyshops they arranged it for my 100% recommendation. They gave me back more than € 7 between the two books I bought.

The review was translated from Spanish using Google Translate. Show original Show translation
16.11.2020

Good afternoon!

We are happy to help you :)

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
12.11.2020

They charge you € 15 without any detailed permission a cheek

The review was translated from Spanish using Google Translate. Show original Show translation
09.11.2020

I placed an order when the cashback was at 22.5%, the Casa del Libro has not credited me and Lety Shops has only given me half the price they should according to the accounts.

The review was translated from Spanish using Google Translate. Show original Show translation
09.11.2020

Hi, Kim.

To support you in this situation we have credited a part of the refund to your account balance. Don't worry, we have contacted our partners to understand the reasons for the loss of your cashback and to return it. As soon as we receive the response, the manager will notify you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
29.10.2020

buy school books and I'm still waiting for the book house to accept the cashback, letyshops always give good service to inquiries, but the service of the book house is painful. Very slow and late.

The review was translated from Spanish using Google Translate. Show original Show translation
30.10.2020

Hello,

thank you for choosing our service.

We are sorry that you have such an opinion. Stores need time to process the information and transmit it to us. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Casa del Libro cashback is generally credited 60-120 days after purchase.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
28.10.2020
I made a purchase when the cashback increased to 45% and although there was a failure and the order did not appear, I claimed it and in a couple of days it was solved. I am happy with the purchase and with the treatment received by Letyshops.
The review was translated from Spanish using Google Translate. Show original Show translation
24.10.2020
My experience was pretty good. I bought the day that was at 45%, after 2-3 days I already had the Cashback as pending. Now to wait when it is accepted, but everything is great, I am very happy. Waiting for them to put that Cashback to buy again ☺️.
The review was translated from Spanish using Google Translate. Show original Show translation
24.10.2020

A few days ago I sent a message to letyshop and they wanted to tease me. I made a purchase with a 45% discount with a refund of up to € 18 and I already knew that the cashback could fail, therefore I captured everything (letyshop activated in chrome, the product and the money that belongs to me). After a week they answer me saying that the cashback was not activated or something like that. Just when reading this, I saw that they were kidding me, when I sent them a photo of how the letyshop is activated at the time of purchase, as you can see in the screenshot the letyshop is in GREEN in Chrome. I own € 15 cashback. I hope they can fix it for me ...

The review was translated from Spanish using Google Translate. Show original Show translation
26.10.2020

Hello, Estrela.

We are sorry that you have such an experience.

The reason why the transition has not been registered for you is because you have an ad blocker, which has blocked our affiliate link. With which, the store has not received the information that your purchase was made through our service.

Do not worry, please, our manager will help you with this matter in your query # 2225924.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.10.2020

FOR THOSE WHO HAVE PROBLEMS. I made a purchase when there was a 45% discount and the purchase was not correctly registered. I got in touch with the technical support who through email have been guiding me to correct the problem. I have also stopped by the store to find out and they have treated me very kindly. Today, a few days after the purchase, the cashback appears pending, which leaves me calmer. (I hope it will be accepted in the estimated time). I am very happy with the treatment received both by the book house and by Letyshops. Thank you!

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Yesterday I made a purchase of € 41.5 taking advantage of the 45% cashback and it has not been registered. I have created a request, I expect 45% cashback to appear and not the 4.5% that there normally is.

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hello,

thank you for creating your request. We will do everything possible to find your cashback and return it. Follow their status, please. If you have any questions, you can always contact our support team at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.10.2020

48 hours after placing the order and after claiming several times it already appears in pending status, now to wait ...

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hi carmen.

We are glad that your cashback appeared automatically. Stores need time to process the information and transmit it to us. The refund will be credited within 60 to 120 days from the date of purchase.

If you have any other questions, you can always contact us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
21.10.2020

I took the opportunity to place an order the same day that I made the Letyshops account, since it had 45% cashbak. 24 hours have passed and the transaction is still not reflected in LetyShops, neither as pending nor anything. I just submitted the refund request, we'll see what happens ...

The review was translated from Spanish using Google Translate. Show original Show translation
21.10.2020

Hi miguel.

Thank you for choosing us.

Follow the status of your request, please. If you have any questions, please email us at support@letyshops.com. We are always ready to help you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
20.10.2020

After four months I still haven't received the cashback

The review was translated from Spanish using Google Translate. Show original Show translation
20.10.2020

Hello John.

Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Casa del Libro processes orders 60-120 days after purchase.

Don't worry, our manager controls the accreditation of your cashback. If you have any more questions, you can contact her in your query # 2189068.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
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