*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I made an order, but the cashback was not even included in the "pending" :(
Good afternoon, Lada!
Thank you for your feedback. We are very sorry that when using our service you have encountered the problem of non-accrual of cashback.
Lada, we ask you not to worry, we will definitely find out the reason for losing your cashback and resolve the issue. To do this, from your account, we have created an appeal to the care service with some clarifying questions that relate to the checkout algorithm.
We will wait for feedback. Wish you all the best!
Sincerely,
LetyShops team
Good afternoon, the service began to cheat, cash backs and orders were not recorded, although there were no words to go to Ali's website, and there were large amounts of purchases.
Good afternoon, Anna!
Thank you for your opinion. We receive remuneration only for those orders that are displayed in your personal account. After all, the process of calculating and fixing orders is automatic according to data from stores / services with which we cooperate.
Anna, do not be discouraged, please, we will definitely find out why the cashback on your orders was not registered and we will help you to resolve the issue. For this, an appeal to the care service has been created from your account.
We look forward to hearing from you. Have a nice spring day!
Sincerely,
LetyShops team
Nothing is credited from Ali.
Good day!
Thank you for your feedback. Andrey, do not worry, we will definitely help you figure out the reason for the non-accrual of cashback. Based on our data, you have already created a care ticket. The manager will contact you shortly and try to help.
If you have any questions, please contact us, we are always happy. Have a nice day! :)
Sincerely,
LetyShops team
I registered, got a Premium account, made an order for a product in the amount of 444 rubles with a 70% discount. That. the percentage should be 70 + (30% of 70) = 70% + 21% = 91% !!!, i.e. the cashback amount should be slightly more than 400 rubles, and the cashback amount of 16.6 rubles is displayed. What is it like??? I thought that I did something wrong, canceled the order and ordered again, paid again - the result is the same. What nonsense? I canceled both orders, I will wait for a refund.
Good day!
Thank you for your feedback. The fact is that a premium account increases the standard cashback rate for all stores we cooperate with by 30% of the rate. For example, the standard cashback rate in a store is 3%, 30% of 3 = 0.9%. Total cashback with a premium account: 3% + 0.9% = 3.9%.
A 70% discount on goods is provided by the store and cannot be summed up with the cashback rate. In other words, you have purchased a promotional item.
If you have any questions, please contact us, we are always happy to help.
Have a nice day! :)
Sincerely,
LetyShops team
I ordered everything as it should for a large amount and immediately fly by deception there is no answer.
Hello, Alexander!
Thank you for your feedback. We are very sorry that you have such an opinion about us, because we really want to help you in resolving the issue in the appeal.
Please answer us, we really hope for your feedback.
Good evening to you!
Sincerely,
LetyShops team
I ordered a phone, usually bought another service with a cashback, but he did not have promo codes, so he decided to buy from Letishops, and was very wrong. I did everything in order: registration, installation of an extension, purchase through a link (fortunately, this is not the first time I have been using such services), and today the phone came in, I decided to see how much I was charged (according to calculations, more than 500 rubles should have come out with coupons), and did not see not a ruble, in general, a complete deception.
Good afternoon, Vladimir!
Thank you for your feedback. We are sorry that the acquaintance with our service began with such an unpleasant situation. There are cashback losses and we understand your disappointment.
The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves.
But we always try to help find the reason and, if possible, resolve the issue in favor of the user. For this, an appeal to the care service has been created from your personal account.
We will be very grateful if you respond to the appeal. Have a good day!
Sincerely,
LetyShops team
I bought from China or from abroad, everything is charged. But Tmoll, no! Although everything was activated! The purchase was 05.03! It is always written that there is nothing pending!
Good day!
Thank you for your feedback. Elena, don't be upset, please. Cashback from the TMALL category is fixed within 10 days.
If the remuneration for the order is not displayed, be sure to inform through your personal account, section "Help", we will definitely resolve the issue. Have a good day!
Sincerely,
LetyShops team
Don't let these intermediaries make money !!! Cashbacks go into the pockets of managers and leaders of these services, and customers are informed about "incorrect entries" and allegedly "violation of the rules", unsubscribed with pre-prepared templates! Cashbacks work only for YouTube Bloggers who advertise these services for loot. "Nothing comes out of nowhere and disappears without a trace" Golden Rule for these services - It is easier to fool people than to convince them that they are fooled.
Good day!
Thank you for your feedback. We are sincerely sorry that you have such an opinion about our service.
We conduct our business honestly and as openly as possible with regard to users, you can check it yourself by contacting the care service with a question or problem.
The team works hard and does everything possible to eliminate any miscalculations when using the service.
After analyzing your personal account, we noticed that cashback for all your orders is fixed automatically, and you have never contacted us with any difficulty.
It is very important for us to figure out why you left such a review, therefore, through your personal account, the "Help" section, we have created an appeal. We ask you to respond to the appeal so that there is no misunderstanding.
We look forward to your feedback. Have a nice day!
Sincerely,
LetyShops team
Today, as usual, I dropped the goods into the basket, clicked the button in the letyshops browser extension and that's ALL, there is NO cashback crediting display! - for none of the ordered items! Well, it’s not the first day I’ve been working with the letyshops website and I know quite well where and when to click - and such an insult for the first time! Pts. it's a pity! PS One star only this time - so far it was 5+!
Good afternoon, Yuri!
Thank you for your feedback. Alas, the loss of cashback happens and such situations are also very unpleasant for us. After analyzing your account, we noticed that you have already created a ticket to our care team. We hope that you and the manager will find out why the cashback has not been fixed and in the future such situations will no longer arise.
If you have any questions, be sure to write, we are always happy to help.
Sincerely,
LetyShops team
Worked without problems until mid-October 2017. Already in October, after making a purchase, I did not receive cashback, and on 03/04/18 and 03/05/18 for orders when switching from LetyShops, interest is not charged. Disappointed.
Good day, Sergey!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you in resolving this issue.
To do this, through your account, the "Help" section has created an appeal with clarifying questions that will help you find out what caused the loss of cashback.
Be so kind as to answer the appeal, please. Have a good day!
Sincerely,
LetyShops team