*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Personally, I really like cashback! Moreover, the team helps to return the money from the purchased goods, so they also solve problems dashingly. I was smart with my accounts, so they helped me figure it out, and even collected everything in one pile. I'm not confused anymore))) Thank you guys!
I am very satisfied, everything is credited on time, I made and paid for the order, after 5 minutes the cashback is credited. I just confirmed that I received the order, cashback is immediately credited, the withdrawal of money is also fast. The only thing that I really dislike is the amount that can be taken, it’s very large, you have to wait a long time until 500 rubles are typed. cashback. Would make a withdrawal of money, starting from 200 rubles, I would be very grateful, and I think that I am not alone!
Terrible service, small things come every other time. Larger orders are not credited. I ordered 10,000 rubles. electronics with premium. Cashback 90 rubles. There is only one laugh. I do not recommend it.
Hello!
Thank you for your feedback. The cost of the order does not in any way affect the fixing of the cashback. If the cashback for your orders is not recorded, most likely an error is made when placing orders or the reason is still in the device from which the orders are made. In order for us to understand the reason for non-accrual and help, we have created an appeal from your personal account, section "Help".
We will be waiting for your reply. Have a good day!
Best wishes,
LetyShops team
VERY SATISFIED !!! MAKE SURE IT WAS ALWAYS A YELLOW ICON, IT SOMETIMES DISCONNECTED !!! SO FOLLOW BEFORE YOU PAY THE BASKET AND GET EVERYTHING !!!
Good day! My cashback was indicated up to 9% until 28.02 (inclusive). I made a payment today, but the cashback only calculated 3% ((((((((((((((
Good afternoon, Katerina!
Thank you for your feedback. Unfortunately, the lety code is not valid at the moment.
We delight our users with periodic promotions, great offers, lety codes.
In order not to miss all interesting offers - follow our letters, groups on social networks, visit the site.
March 8 is coming soon, we are sure that we will be able to please you.
Please excuse this inconvenience.
If you have any questions or wishes regarding the work of the service, be sure to write.
Sincerely,
LetyShops team
I haven't received cashback for a year. I make purchases monthly for large sums. I am very disappointed with the service. Please take action.
Good day, Andrey!
Thank you for your feedback. It is very important for us that each of your orders is successfully recorded in your personal account. That is why, every day we are working to improve our service and place many test orders in various stores. Based on the tests, we make adjustments to the rules for making purchases with cashback.
By adhering to our rules and recommendations, you can minimize the risk of losing your cashback.
To understand the reason for the non-accrual of cashback for your orders, we have created an appeal through your personal account, section "Help".
We will wait for feedback and will do our best to resolve the issue in your favor. Have a good day!
Sincerely,
LetyShops team
Problems with calculating cashback from aliexpress are very common lately. Judging by the comments, I'm not the only one. When contacting help, they are welcomed for this, thanks. I think the problem is on their side. I have been using the service for a long time, if not these failures, everything is fine.
Already more than once I have to remind that purchases were made through this dubious "in my opinion" (purely my IMHO) store. There is a fact of purchases, it is not reflected in the personal account. Is it worth it to continue to be on this resource ... Very bad .. you will not remind me, -about leti shop
Good afternoon, Alexey!
Thank you for your feedback. Unfortunately, many different factors can affect the cashback accrual. Most often, the reason why cashback may not be displayed is non-compliance with the rules, store features. Sometimes the reason for the loss is in the device from which the order is placed. Since the fixing of the cashback can be influenced by third-party browser extensions, some functions of antiviruses, and even computer viruses.
These factors are truly independent of us. We can only warn our users and give advice. This is exactly what we did in the rules for purchases with cashback.
For our part, we always try to find out the reasons for losing cashback, so that in the future all cashbacks are successfully recorded automatically.
From your account, we have created an appeal to our care service in order to find out the reason for the loss of cashback and resolve the issue.
We sincerely hope that every order you order will be automatically recorded in the future.
If you have any difficulties or questions - please contact us, we are very friendly and always happy to help :)
Sincerely,
LetyShops team
Good time of the day! Thank you very much for your work. Reading the comments below, I see more negativity than kind words. But if you weren't there, then the freebies would not have been in the form of cashback. In fact, we get money from the air, paying for goods on aliexpress is ten times cheaper than in a nearby store. I bought it for a penny, and they returned the percentage to you. I must say thank you that in general such services exist, work, try to please everyone, respond to all the negativity. Personally, I got cashback for each order and did not notice any problems. Even when I wanted to withdraw funds to my phone, I made a mistake with one number and immediately asked for help. I didn't have to wait long, I just canceled the last withdrawal action, and the money was not lost.
And now I have a question. How can I pay for my orders on aliexpress directly from the accumulated cashback, without transferring it to the card or somewhere else? Thank you.
Hello Dmitry!
Thank you for your feedback and good words) It is not possible to spend funds from the balance on LetyShops directly on purchases in stores. Having accumulated the minimum withdrawal amount of 500 rubles, you can withdraw cashback to a card, mobile phone, e-wallet and spend at your discretion.
If you have any difficulties or questions - please contact us, we are very friendly and always happy to help :)
Sincerely,
LetyShops team
I ordered twice and the order was not displayed in the personal account; cashback was not credited. Go to the help section, I began to communicate with the girl by e-mail, who could not help me with anything except as she twice threw off the possible options for not accruing cashback.
Good afternoon, Constantine!
Thank you for your feedback. According to the data from your account, the care service manager has resolved the issue of non-accrual of cashback in your favor, and also made recommendations to avoid losing cashback in the future.
If there are still orders for which cashback has not been registered, be sure to let us know, we will try to help.
Taking care of you,
LetyShops team