Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9452)
Therefore, we publish only our customers' reviews.
- Argentina
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- France
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- India
- Ireland
- Italy
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- Other country
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- Spain
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- USA
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- United Arab Emirates
- United Kingdom
Today I ordered the goods, and there is no notification in the personal account. I order a lot and already 3 times passes without a cache back. No one responds to reviews.
Good day!
Thanks for your feedback.
To resolve this issue, an appeal to the care service has been created from your account. Please answer so that we can help as soon as possible.
Have a great day!
Sincerely,
LetyShops team
cashback has ceased to be credited, you have to contact support
Good day, Andrey!
Thank you for your feedback.
Unfortunately, there are situations where you lose your cashback. They are also unpleasant for us. Each case is analyzed separately in the appeal. Care managers are always open to dialogue and ready to resolve the issue with the maximum benefit for the user. We analyzed your personal account. Cashback has already been credited to the balance :) We hope that further purchases will be displayed automatically.
If you have any questions - write. We will be happy to help.
Sincerely,
LetyShops team
They should give about 200 rubles of cashback, but they are not there!
Vladislav, good afternoon!
Thanks for your feedback.
Unfortunately, we have not received information about your orders.
We ask you not to be upset. We will definitely help you figure out why this happened. Please answer to the appeal # 1525641, which was created through your account, section "Help".
We are looking forward to your reply :)
Sincerely,
LetyShops team
Yesterday I made 4 purchases, but cashback is not credited to any of them. I did everything as usual, switched from the Lettishop application to the Aliexpress application, all the transitions in the Lettishop history remained, but there was no cashback. Hat, not cashback service.
Good day!
Thank you for informing.
We would like to help understand the situation. We hope for your assistance and we are waiting for a response in contacting the care service on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
ordered a fairly large amount, read the entire instructions, did everything right, but nothing came, let me down
Anton, hello!
Thank you for reporting the loss of your cashback.
It is important for us to help in resolving the issue. To do this, we created an appeal through the "Help" section. Together with you, we will be able to understand the situation and do everything possible so that in the future cashback for your purchases is automatically recorded. We are waiting for your reply on the "My requests" tab.
Sincerely,
LetyShops team
Everything was fine before. Now more and more often you have to contact those. Support due to the lack of cashback. For orders on 29.12 and 02.01. Nothing was credited.
Julia, hello!
Thank you for your comment.
We ask you not to worry. We will definitely try to help you and find cashback.
Expect an open-ended response by the end of the day.
Sincerely,
LetyShops team
Cashback is not always credited when paying. Sometimes it was necessary to cancel the order and re-order again in order for the cashback to be credited.
Hello Dmitry!
Thanks for the comment.
Subject to all the rules for purchases with cashback , as well as the conditions published on the store page, cashback must be successfully recorded in the system within 24 hours from the moment the order is placed.
If you have any questions or difficulties, you can always contact us. We will be happy to answer all your questions and help.
Happy New Year! :)
Sincerely,
LetyShops team
