Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9452)
Therefore, we publish only our customers' reviews.
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payment is not charged on 5.01.19 and there is still no notification of accrual on 01/08/19 before that everything was fine, for a long time, but still it was (((
Lyudmila, good afternoon!
Thank you for your comment.
Do not be discouraged, please. We will try to help, but this requires your assistance. We have created an appeal to the care service through the "Help" section of your personal account. Please send your purchase information.
We are waiting for feedback.
Sincerely,
LetyShops team
I already made an order twice, following the link through Letishops. About a week passed - the balance was at zero - and it remained at zero. I don’t understand what I’m doing wrong. I read the rules.
Hello!
Thank you for writing.
To understand the situation in more detail and help, we have created an appeal to the customer care service on your behalf. You can find it in the "Help" - "My requests" section. Please answer, we will try to resolve the issue in your favor.
We are waiting for feedback :)
Sincerely,
LetyShops team
made an order for segolnaya on Ali. and again there is no cashback. it is not at all clear how the extension works, every other time. I ordered it back on January 5th. So I had to return the funds and place the order again on January 6 to get the cash credited. works every other time.
Good afternoon, Eugene!
Thank you for your feedback.
To understand the reason for the non-accrual of cashback, we have created an appeal to the care service on your behalf.
Please answer the appeal :)
Sincerely,
LetyShops team
I order a product, and out of three recent orders, only one was reflected in the cashback ... I bought it through a mobile application. He left an appeal to the joint venture, they promised to figure it out.
Nikolay, hello!
Thank you for your comment and contacting the care service.
We will do our best to understand the reason for non-accrual and help to resolve the issue. Please expect a response from the manager by the end of the day.
Thank you for shopping with us :)
Sincerely,
LetyShops team
cashback has not been credited for several purchases
Good day!
Thank you for reporting the situation.
We want to help you figure out why this happened. A ticket # 1528825 to the care service has already been created from your account. Please answer this appeal.
Have a nice day!
Sincerely,
LetyShops team
I ordered a product, but there is no cashback ((
Hello!
Thanks for your feedback.
We will be happy to help you figure out the reason for not charging cashback for an order. At the same time, we cannot do without your help. Please respond to the appeal that was created through your account, section "Help".
Waiting for an answer :)
Sincerely,
LetyShops team
Two days ago I made a couple of orders, since then no information about cashback.
Good afternoon, Alexander!
Thanks for the feedback.
We will be happy to help you understand the reasons for not charging cashback for the order. However, we can not do without your help. Please respond to the request created through your account in the "Care Service" section.
We are waiting for an answer :)
Sincerely,
the LetyShops team
everything was fine, but the cashback was no longer credited.
Alena, hello!
Thanks for the comment.
Based on your account, you can see that many orders are successfully displayed. We want to understand the situation in more detail, so we created an appeal to the care service from your account.
Please, answer the appeal.
Sincerely,
LetyShops team
I made several orders for Aliexpress, but there is no cashback, it was always credited immediately, and after the New Year something is not.
Albina, good afternoon!
Thank you for reporting the situation.
We want to help you figure out why this happened. A ticket # 1528542 to the care service has already been created from your account. Please answer this appeal.
Have a nice day!
Sincerely,
LetyShops team
