*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good day, on the day of "Black Friday" I ordered the goods by going from the tab "Aliexpress 11.11" (in red) in the user menu, I made a purchase, but the cash back was not credited. I entered the service situation, wrote to them in technical support, I have been waiting for an answer for 6 days and do not answer in any way. Very disappointed in the work of this service and in sooo long help (if any). Before that, cash back came from small purchases, but when I made a purchase for a large amount and the cash back disappeared (I found another service for cash backs, if this does not help, I will have to go there. Alas, I cannot recommend this service yet.
Hello!
Sorry for waiting for an answer. We received a lot of requests, so we will temporarily respond within 5-7 days. Believe me, not a single appeal will be left without attention.
Sincerely,
LetyShops team
I placed 22 orders on 11.11.2019, none are reflected !!!
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Greetings,
LetyShops team
Until recently, everything was fine and I really returned 6%. But now more than 3% is not returned at all from any goods, be it clothing or other goods not related to mobile technology.
Victor, good afternoon!
The cashback rate in AliExpress depends on the product category . The store defines these categories itself. We checked the information in your personal account. The percentage for your purchases is displayed differently - 3 and 6%.
Sincerely,
LetyShops team
a bunch of notifications about the sale and at the last moment everything is flying to hell! "did not transfer data" "loaded system" then you prepare an appeal for 26 hours !! order, and they dump you 150 UAH and type solved the problem! there one order even with the minimum percentage would have such a cache! and the sum of all would be much further than your pennies!
Hello!
Unfortunately, the store did not transfer the reward for your orders. This may have been a mistake. The cashback ordering algorithm may have been violated. Partial compensation has been charged to support you.
We hope that the situation will not happen again in the future.
Sincerely,
the LetyShops team
Many thanks to Anya Galay from those support. We figured it out within 2 days and credited the cashback. But my first review was never published
Sergey, good afternoon!
The previous review was removed from publication because it contained a question and was put into circulation.
We are sincerely glad that the manager helped in the situation :)
Sincerely,
LetyShops team
Service quality is disgusting. 5 orders were made in different stores - and for all of them you have to get KB through technical support. Either the cashback is rejected, or it is not credited at all. And most importantly, no one can name a single reason why.
Good day!
It's a pity that there was such an opinion :(
We understand that contacting the care service takes time, but this is the only way we can find out what difficulties the user has encountered and understand.
The rejection of the cashback, as well as its loss, may be erroneous or due to a violation of the purchase algorithm. The manager will contact you in the request you have created and help.
Sincerely,
LetyShops team
On Black Friday, I placed an order on aliexpress, before that I checked the lists of stores in which cashback is not credited ... but in fact there is no cashback! as it turns out. Tmall is no longer aliexpress! how so? why is it not warned about it in the most prominent place on this page? Of course, I could not reissue the order, since it was for a large amount, and the money is returned within 20 days, I did not have a second such amount
Karina, good afternoon!
We publish all the conditions for calculating cashback on the partner store page, as well as in our rules . If you have a suggestion for placing information, please share with us.
Sincerely,
LetyShops team
Little cats for purchases on Aliexpress 11.11. Withdrawal of funds when certain amounts are accumulated. I think I need to switch to another service!
Good day!
The cashback rate depends on the amount of remuneration that the store pays to us. Yes, there is a limit on the amount for withdrawal. This is due to the fact that the commission for the transition is paid by our service.
If you have additional questions - write. We are always happy to answer.
Sincerely,
LetyShops team
And you can get cashback somehow, if I paid, and downloaded the application now
Good day!
Unfortunately, this is not possible. We receive remuneration from the store only for those orders that are made after the transfer from us. After all, stores pay us to attract customers.
Sincerely,
LetyShops team