Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9448)
Therefore, we publish only our customers' reviews.
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Ordered a phone 11.11 in the amount of 3400 UAH, cashback did not appear. After applying to the support service, they charged UAH 20 to the account in 10 days, although 1.65% were said to have bought mobile phones.
Congratulations!
Checked the information. Cashback for your order is calculated at the rate from the category "For goods from the list of stores". Based on the Lety code, the rate was 0.55%.
Sincerely,
the LetyShops team
WHAT ABOUT THE FEEDBACK ABOUT LetyShops, in general I have a huge number of orders with cashback. Almost everything is fine. But one thing pisses me off all the time! SO, AS I HAVE MANY ORDERS, it is simply unrealistic to keep track of which order I received the confirmed cache! the order numbers often do not coincide, or the order has simply been deleted on Ali. And the dates of ordering do not coincide! How exactly to understand for which specific order I received confirmation, I still cannot understand! and I have more than 100 orders. Each order of a track number I sign so as not to be lost when tracking, could they use this signature on their website! or I don’t know ANY OTHER RECOGNITION SYSTEM !!!
Andrey, hello!
Let's think about how we can implement the functionality of "recognition" of orders. If we succeed in implementing it, we will definitely do it.
The order numbers in the LetyShops account may differ in the 5th and / or 6th digits from the number in AliExpress, since it sends information on each product separately. You can find your cashback by the purchase amount and order time. If the goods are from the same order, the time will be the same up to a minute.
Sincerely,
LetyShops team
2 days ago I made a purchase through letyshop and it does not appear in cache.
Hello!
To resolve the situation, we have created a consultation service. You can find it in your account, section "Help", "My queries".
Sincerely,
LetyShops team
now it also does not enter applications on Aliexpress .., together we switch to ibey this hat will continue here endlessly
all OK
Great
I have been using the service for a long time, there have been problems and have always been resolved positively, but not this time, on the unfortunate day of November 11th. Not only was LetyShops buggy, but by lunchtime everything seemed to be restored, I placed two orders: one with one product and paid immediately and cashback appeared, literally a minute later I placed an order of 7 positions for almost 14,000 rubles and cashback surprisingly did not appear, neither immediately, neither after five nor after 10 days. I contacted the support service with my problem two days later and the support service replied to me after 4 days that they were heavily loaded, I was in no hurry - I said that I would wait, and yesterday, closer to midnight, they asked me to repeat the screenshots of the order. I sent them and today they send this message: "Unfortunately, Aliexpress did not transfer the reward for your orders. I can not say the exact reason, but this may be due to the large number of buyers on the day of the sale on Aliexpress." there were 212 bonuses and presented with tickets for the prize drawing. It is of course nice that although they were not completely left without compensation, it seems to me that it is necessary to resolve the issue with the Aliexpress trading platform, since the conditions for purchases on the trading platform are fulfilled according to their rules and the recommendations of LetyShops are also met. I hope that you will still be able to get the lost cashback.
Good day!
Eugene, situations when cashback is not credited to users' balance are unpleasant for us.
Unfortunately, AliExpress does not process claims for lost orders. Indeed, information about the source of the referral might not have been recorded due to the large number of orders on the AliExpress platform. Also, the reasons could be: adding goods to the cart and using coupons before switching from LetyShops, individual price adjustments by the seller, work of third-party extensions in the browser.
To make users feel our support, we add the bonus to the balance.
Sincerely,
LetyShops team
why is it late to charge cashback
Imram, good afternoon!
To help resolve the issue, we contacted you through your personal account, section "Help". As soon as possible, please respond.
Sincerely,
LetyShops team
Fatal, I placed two orders on 11/11 and there is no refund. I am very disappointed because it was quite a lot of money
Good afternoon!
We want to help you with this matter. Please create an inquiry in the customer service (section "Help", "My inquiries"). We will be waiting for your response to help you as quickly as possible.
Greetings,
LetyShops team
Hey ! service got worse! cache back is confirmed for a long time or does not reach at all! Earlier, the issue was resolved positively, but now only correspondence! there is no visual information when confirming the cache - only messages! there is no transition to the picture of the order to see when confirming the order! The new cash was credited in a timely manner after payment! but with the confirmation of the problem!
Good day!
Yuri, the cashback is credited automatically as soon as the partners transfer the commission. This takes time. Waiting times are available on the store page .
At the expense of visualization - just in the process;) If you have any more wishes or ideas, you can share with us by writing to support@letyshops.com.
Sincerely,
LetyShops team
there was activation, there is a transition time, there are purchases, sent screenshots, cash and purchases do not appear, wrote to the service, threw a bonus of 135.26 rubles, but I do not agree, because for the first registration I was given a premium account with a return of 30%, I knew and I heard about Letishop, did not use cashbacks, I considered it an unnecessary routine, but since I often buy with Aliexpress, I decided that money isn’t superfluous, well, this is my first experience so far, I’m waiting for an answer, I reported the problem to the service, in the future I will write the result (
Good day!
Thank you for joining us;)
Premium account increases the base cashback rate by 30%.
For example, if the usual cashback rate in the store is 3%, taking into account the Premium account, 3% + 0.9% (30% of 3) = 3.9% will be credited.
We cannot provide 30% of the order amount, if we wish. Since we ourselves do not receive such a reward.
Sincerely,
LetyShops team
why after purchases on November 12 and 14, NOTHING was displayed in the cache
Good day!
Vladimir, in order to understand the reasons for losing cashback and help, we have created an appeal to the care service. Unfortunately, we did not receive your answer :(
Sincerely,
LetyShops team
