*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
One star is not AliExpress, but this cashback service. On 11.11, starting at 11:00, the mobile application for the transition did not work. I tried it from different devices. And even when it worked, not all cashbacks appeared. I wrote about this to the support service. Answer: "AliExpress did not give us information on your orders. Based on the amount of orders and the lost cashback, since we did not receive any reward from AliExpress at all, the maximum amount of compensation was credited to the balance. We understand how upset you are with this situation. We ourselves are very expected that most of Ali's orders would still be loaded to us and all cashbacks would be credited.Perhaps the reason for the loss is due to the large number of orders that were made during this period and on Ali's side there were technical problems in transferring information or fixing a tag that you switched and made a purchase from us. " There are no words about his application, his work suits them, and therefore they will not correct the "jambs". Previously, I did not notice such connivance for LetyShops, for a long time with them. But it looks like it's time to say goodbye :(
Denis, good afternoon!
We apologize for not responding to the comment. Indeed, at the beginning of the sale, our site did not work. We did our best to fix this as soon as possible.
We will try to prevent similar situations from happening again.
Sincerely,
LetyShops team
Awful service, did everything as written in the instructions, the service assures that ali didn’t send anything to them (of course, I don’t have the opportunity to check, but I don’t believe in a word), I didn’t take the goods on purpose when the discount was 2 thousand more (it was cardinal error) decided that I would wait until the flight was postponed (the second mistake, it was necessary to contact other caches, the bell was earlier from 0.5%). Well, the last straw was when Fly added not only that there was nothing (I think that this is a spit), but they also say that there were no transitions. I don’t care about your software problems, I have been using your cache for a long time and I have no analogues (but after this messages will appear, because I don’t want to have any more business with you) I withdraw my money and I don’t intend to endure your bestial attitude anymore.
Good day!
We understand you are upset. Trust us, we do too. Situations of losing cashback are also unpleasant for us :(
If the purchase is not automatically displayed in the personal account of our service, we do not receive anything from our partners. It's true.
We sincerely hope that you will continue to cooperate with us.
Sincerely,
LetyShops team
my first review was never published. During the 12/11 sales, if the conditions were met, I was not credited with anything, not a single purchase was displayed.
Good afternoon, Ksenia!
Having received your first feedback on the non-accrual of cashback, we contacted you in the appeal to resolve the issue. Please check the mail that is attached to your account, or go to the "Help", "My requests" section. We are waiting for your message :)
Sincerely,
LetyShops team
responds slowly. Goods are not credited.
Good day!
Now, indeed, we are responding to requests a little longer. The manager will contact you and help you resolve the issue :)
Sincerely,
LetyShops team
11/17/2019 made a purchase on Ali Express, tried to activate cashback several times and did not activate, wrote to the joint venture, so they accused me of not activating cashback before buying, I tried to activate it from the browser and from the store's website, so the transition with activated cashback to the Ali Express store did not occur. Service is disgusting. I will look for another site ... for work
Good afternoon, George!
Unfortunately, there really are no pre-purchase referrals from your account. Transition is one of the basic rules for calculating cashback.
We understand that you were hoping to receive a cashback for your order, so we charged a partial refund. Please remember to make the transition before ordering in the future. Also, do not forget about the basic recommendations . This will make purchases with cashback successful.
Sincerely,
LetyShops team
I ordered on November 11, 2019 and there is still no cashback for some items. Wrote letters - no answer what happened /?
Alexander, good afternoon!
Sorry for waiting.
We will do our best to help you.
We promise that no letter will go unanswered.
Sincerely,
the LetyShops team