Pending cashback amount should appear 3 working days after the purchase.
Due to the shop's T&C any request for the lost cashback should be submitted till the 5th of the month next after that in which a corresponding order was made. Any request submitted later than that will be rejected automatically.
Cashback is not credited or be cancelled: - in case of using the shop's mobile app; - for Gold/Silver Jewelry or Coins; - if order is returned or exchanged.
Any exchange of goods is treated as returning that's why cashback for the exchanged product is not credited.
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