Purchases at Temu with cashback in France
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (481)
Therefore, we publish only our customers' reviews.
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it is very rare when Temu nara hides cash back due to mistake. Even opening disputes did not help. But express, for example, because of a mistake, always charged cash back, but there are always problems here.
Greetings!
The request was rejected because the cashback appeared automatically and is displayed in your account. =)
how disgusting you order one thing they send you something else. I ordered a ratchet set price R685 discounted to R235 thay sent me one no10 spanner. Very disappointed.
I am satisfied with the goods. However, lettucehops promised a cashback of around 40%, but only charged 10%. It is very unfortunate, unfortunately, only advertising works, and the service does not fulfill the promise...
Greetings!
User status (new/existing) is determined by Temu Shop based on their own data, not LetyShops.
Temu's new customer rate only applies if the account is logged in for the first time.
Maybe you registered in the store before, but you just logged in through us.
Good day! How to confirm the order from the topic so that the cashback is accrued?
Greetings!
No need to confirm. Cashback will be credited independently.
We are waiting =)
Some sellers cheat. For example, they offer 2 items and send one (1 item). Scammers also quickly close down the store. They lie in the descriptions of the products they sell.
Good morning!
We are sorry that a similar situation occurred.
Please contact the store's customer service department regarding this matter.
