A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Be careful with the 100% cashback. It has very strict restrictions. Basically you have to log in for the FIRST TIME, on a device you have NOT logged in to before (with any account), or be connected to a wifi where someone has logged in before. Absurd.
What is the maximum order amount for 100% cashback?
Good day!
100% cashback is only credited to new users for their first purchase. We see that you have already made purchases.
If I am registered on the topic but have not yet placed an order, what will be the cashback?
Good day!
If the registration was not through us, we cannot guarantee 100%.
If I am already a customer of the topic, but I am ordering through Letishops for the first time, what will be the cashback?
As for a regular user.
I can't wait for the parcel for the third month. Cashback was not credited. In the end, I only received part of the order, and the rest disappeared even from my personal account.
Good day!
Please try contacting the seller. They should be able to help.
Yes, they give you cashback, but it would be nice if it took less time to confirm.
Hello,
Thank you for your feedback ❤ We fully understand that no one likes to wait, but the confirmation time depends on our partners and we cannot always influence this process.