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Don't forget about Cashback rules and advices

Purchases at YOOX with cashback

Time for crediting cashback
Average waiting time for cashback: 42 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 55 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Чтобы кэшбэк начислялся, при оформлении заказа необходимо пользоваться только российской версией сайта YOOX.

 

Кэшбэк по заказам с YOOX может появиться в вашем кабинете в течение 5 дней после оформления.

Кэшбэк не начисляется за заказы сделанные в мобильном приложении YOOX (Android или iOS).

Reviews on YOOX (40)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
15.08.2018

Good day! Order 1008Y053B1883E from 08/10/2018, was issued via Google chrome mobile browser, the history of transitions to YOOX.COM are displayed in your personal account, but cashback is not listed in the waiting list.

The review was translated from Russian using Google Translate. Show original Show translation
30.08.2018

Good afternoon, Alexander!

Thanks for the comment.

It is important for us to analyze this situation and help to ensure that purchases with the service bring only positive emotions.

If it happens that the cashback for the purchase is not fixed, be sure to understand the reasons and give recommendations so that this does not happen again in the future. Colleagues from the service of care turn to partners, through which we cooperate with stores, to find out why the cashback did not appear. Since we cooperate indirectly with the stores, we get an answer on average within 2-4 weeks.

An appeal to the care service №1404587 has been created on your behalf. Please respond to the appeal so that we can help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.08.2018
Hello! Cashback always get. although sometimes the delay depends on the store. In YOOX, it is always charged in 3 weeks, since wait for the return of the unsuitable product. And so everything is fine, everything is on time! Thank!
The review was translated from Russian using Google Translate. Show original Show translation
12.07.2018

04.07.2018 made an order on the site, after clicking on the link, moreover she received the parcel, but the cashback was not displayed.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2018

Hello, Anastasia!

Thank you for writing about the situation.

In order to help, we have created an appeal to customer care. You can familiarize yourself with the appeal and give an answer in the “Help” section of your personal account - “My Appeals”.

We will wait for feedback. Have a great day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.05.2018
Love!!!!!!
The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

Order 0703Y7AB41883C. 58 days have passed, there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
05.05.2018

Hello, Nikolay!

Thanks for writing to us. I am pleased to inform you that the cashback on your order has already been credited automatically according to data from the YOOX store.

There will be questions about the work of the service - write, we are always open to communication.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

It has been 55 days and cashback is not given. Order number: 0803YD56A1883C.

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2018

Good afternoon, Marcel!

Thanks for the comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your message and will respond to it within a day.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.04.2018

06.02.18 did return some things from the order. For return paid 1585 thousand rubles. Today is 04/18/18 money has not yet been returned. No stuff, no money!

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018
The refund for me was very fast. Not expected. Thank. Withdraw money on the card. I thought that after a few days, it turned out a few minutes. Thanks again.
The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018

Cash back always get on time. The store is very good.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2018

Thank you, everything suits for now.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2018

So it is not accrued cashback (

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

Hello!

Thank you for your feedback. It is a pity that the cashback for your order did not automatically lock in. To resolve the issue, please create a call to our care team. You can do this through the “Help” section of your personal account. We will definitely try to understand the situation and help.

We will wait for your appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.01.2018

Order number 2211Y5E411783F. The order came a long time ago, and the cashback is still not credited.

The review was translated from Russian using Google Translate. Show original Show translation
11.01.2018

Hello Maxim!

Thanks for your feedback. Please do not worry, the maximum time for crediting cashback on your order is 16.01. You can view this date in your personal account by hovering your mouse over the question mark near the cashback status. If the cashback is not confirmed before this date, write to us. We will help you in this situation.

Have a good mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.01.2018

I often order from YOOX, I like everything. Last time ordered through letyshops. Cashback never returned. The order was made 22.10.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thank you for your feedback.

We are very sorry that such a situation occurred and for some reason the cashback did not appear in your personal account. To resolve this issue, please write to us through the "Help" section of your personal account. We will definitely try to help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2017

All purchases like. Very satisfied with the store.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2017

I order in the store for a very long time, for the fifth year I am a superstar in the “VIP-sect”, but I order less frequently in the last 2 years. Prices for some products are not lower than in Moscow or when you buy the brand itself in a store Very often I observe how things from ancient collections were displayed as a novelty. We saw exactly the same in the discount of the famous store 2 years ago. Leather things in general stopped buying. The last time she took a bag Moschino in the composition of the skin, in fact, cheap material and not close to the skin. A worth handbag for 20tr. There was the same situation with the shoes before, but the amount was small. The composition, alas, is not always true in relation to the skin.

The review was translated from Russian using Google Translate. Show original Show translation
13.12.2017

Since September 27, 77 days have passed and all the confirmations have not been credited. I have already been silent in the feedback for a week already ... I do not recommend the store unambiguously (for the last 5-6 years has turned into a flea market) and the cash back service is probably not worth it ... it is spent disproportionately to remuneration .. even with 50,000 kopecks turned out.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2017

Hello Anton!

Thank you for your feedback. We are very sorry that for some reason we received such information, on the basis of which the cashback was rejected.

In order to understand your question and help you, we have already turned to our partners. As soon as we receive any information from the store representatives, the manager with whom you corresponded will immediately write to you. Do not worry, please, we remember your question and will not disregard it.

We hope that the issue will be resolved in the near future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.12.2017
I order in this store for more than 7 years, and only recently found out about Letishops. Pleasant bonuses for shopping. In YOOX I have never met fakes, there may be defective items. In this case, you must demand a return at the expense of the store. Minus - a very long processing returns. In the past six months, the store is very generous in promotions and sales. In general, I am satisfied.
The review was translated from Russian using Google Translate. Show original Show translation
01.12.2017

I order several years. Always like everything. Received the package by courier. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
26.11.2017

I have been buying at Yoox for 7 years, probably a good store, sometimes you can buy something rare, interesting for a good price. Naturally, there are no fakes there, I have never received and I am sure that I will not receive, but I only buy things from well-known world brands, sometimes something happens with marriage, but in this case Yoox usually decides the question quickly or gives Discount or possible return. If you buy cheap items of unknown, so-called Yoksov brands, then of course there is a certain risk of getting quality so-so, so be attentive to the pictures and description.

The review was translated from Russian using Google Translate. Show original Show translation
06.10.2017
Cashback goes long, but always comes, which is very cool. The quality of goods is excellent, I have never had orders with a marriage, for more than a year I’m buying clothes and shoes, everything is super, but you have to understand what you take - too cheap things of an unknown brand will not always be sweet, which is generally logical. Already more than 20 orders from yoox, and do not plan to stop.
The review was translated from Russian using Google Translate. Show original Show translation
02.09.2017
I've been with yoks for 5 years now! But the last 2 years are too many disappointments. That did not come accessory from the kit, then damaged things come. There used to be doubts about the originality of things, now there is no doubt. Fakes and fakes there for sure. And the quality of the market, not boutique. I will not take more, alas.
The review was translated from Russian using Google Translate. Show original Show translation
16.06.2017
I order from 2013, everything suits, the main thing is to read the description and determine the size correctly.
The review was translated from Russian using Google Translate. Show original Show translation
09.06.2017
I have already made 9 orders since the beginning of this year, I bought both shoes, bags and clothes, everything came in a week before St. Petersburg and without jambs. Fakes and marriage is not found! In addition, I am very pleased with the constant promotions for collections of things and gift codes for discounts. Cashback is a long time, about 50 days, but counted without the help of support services.
The review was translated from Russian using Google Translate. Show original Show translation
06.05.2017
YOOX before only pleased. Bought, could not stop. Last year - sheer disappointment. China is everywhere. Chinese sizes. Previously, some brands had their own specificity in size. Now there is no connection, just Chinese trash. Instead of the stated skin - plastic, instead of 43 size - 41.5, instead of white - yellow, etc. Full degradation of the beautiful in the past shop.
The review was translated from Russian using Google Translate. Show original Show translation
24.04.2017
Yoox is a well-known multi-brand store, a kind of hyper-outlet. Therefore, you can both get a beautiful thing at an affordable price, and run into a defect or frank marriage. Usually the store meets and in the situation of a proven defect offers additional. discount. Parcels come quickly and at home. There is a possibility of free shipment back (more precisely, the store will eventually refund the cost of return delivery) Regular promotions and sales make prices very attractive, and the opportunity to get a cashback is all the more pleasant. I put 4 stars to the store precisely because of the unpredictability of quality. Regarding cashback, I have made only one order through Letishop and eventually sent a request providing an order screen and a tracking history screen because of too long a non-cashback. They responded to the request instantly, cashback was credited literally within an hour after the request. But it is a merit of the managers of Letishop, and not the good work of Yoox. Thank you, Letishop.
The review was translated from Russian using Google Translate. Show original Show translation
05.04.2017
Good store))) Things are quality, prices are nice, fast delivery. True, the cashback is charged immediately, but to confirm it, sometimes you have to send additional checks scans to your personal account in the store where the order number is visible. But the store is very good)))
The review was translated from Russian using Google Translate. Show original Show translation
10.02.2017
I love Yoox! With constant stock prices are very good. Pleases frequent free shipping. Even at the birthday, promotional codes are constantly being sent to the post office, which is always -20%)) The cache is credited within the specified time, but I really wanted it to be bigger))
The review was translated from Russian using Google Translate. Show original Show translation
09.02.2017
Last year I order every month "something". Everyone is happy! Originals always.
The review was translated from Russian using Google Translate. Show original Show translation
28.12.2016
I do not advise this store, often in size does not fall, and the fake is terrible, and with delivery times fail, although they have worked with them for three years. \\ EATING EASY \\
The review was translated from Russian using Google Translate. Show original Show translation
02.12.2016
Sometimes it is clear from the picture that it is a fake, if you are not sure, do not take it, you hit it yourself a couple of times and lately they are delaying the dispatch.
The review was translated from Russian using Google Translate. Show original Show translation
28.11.2016
Ordered a women's bag, it is written genuine leather. The package arrived quickly. Instead of genuine leather, cheap leather. Stitched crookedly, on the supposedly metal parts of the burrs. The impression "made in the basement". Either the Italians took over the experience from the Turks and Xinjiang, or a frank basement fake. There is no longer a desire to order on Yoox.
The review was translated from Russian using Google Translate. Show original Show translation
11.11.2016
I buy often, I like everything. Prices are sometimes very low. If the goods did not fit send back. For EU countries, free return back, just call the UPS courier and that's it.
The review was translated from Russian using Google Translate. Show original Show translation
26.09.2016
so keep in mind that there are such moments with them, not everyone is really super with them.
The review was translated from Russian using Google Translate. Show original Show translation
26.09.2016
I recently bought a jacket at a discount, but did not consider the discount, now they are reluctant to answer or be stupid.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2016
Italy is Italy, a very high quality product, fast delivery, including free. My wife bought shoes several times. very pleased.
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2016
The store is great. The delivery from Italy is almost instantaneous - the parcel comes to Moscow in 3-4 days !!! The product is very good (bought men's shoes and trousers). Packaging is branded. There is a refund, in which case, but too confused. Dimensions are Italian but with the calculation of Russian. For example, I wear Russian pants (if they are made in Russia 50 size, and on YOOX I take 54 Russian (this is 52 Italian size). They sell things under the brand "NEIL BARRETT" on my website when I bought my the brands (they looked quite good on the photo) turned out that the country of manufacture is Ukraine. After the first wash these trousers turned into a rag, they went straight to the dustbin.
The review was translated from Russian using Google Translate. Show original Show translation
02.06.2016
Been a customer of this store since 2010. I was pleased with a huge assortment, excellent prices for luxury brands, fast and almost always free delivery. But a couple of months ago they were very disappointed. I ordered sandals Giuseppe Zanotti for 8500 rubles. What was my surprise when I got a FAKE! The signature stroke did not match, but on the sole there was generally some kind of nonsense written. I wrote a claim and sent the sandals back. Of course, the money was returned to me, but the cultural claim was silent. No answer, no greeting. I think it is not necessary to say that I did not receive money for sending. Sorry, gentlemen, Italians, but for a fake such a price to fight - this is too much! By the way, these sandals are now on sale again. I advise everyone to carefully inspect the thing from the photo on their website, in principle, it was possible to distinguish the original from the fake, only I, without going into details, believed in their good name :(
The review was translated from Russian using Google Translate. Show original Show translation
19.05.2016
jesli bi ja znala ranse, cto yoox tut ... ja prakticeski vsju odezdu pokupaju na yoox! c 2008 goda
The review was translated from Russian using Google Translate. Show original Show translation
13.05.2016
Excellent shop! Already many purchases made in YOOX. The only pity is that in letyshops not so long ago)))
The review was translated from Russian using Google Translate. Show original Show translation
12.01.2016
It is very profitable and very convenient to use! I recommend to all my friends!
The review was translated from Russian using Google Translate. Show original Show translation