They took my cashback but I made a €90 purchase that allowed me to benefit from the referral bonus, but Vueling confirmed that the purchase was €18. I notified it and I am still waiting for a response despite the fact that they have paid me Vueling's own cashback.
Hi Carla!
Sorry for the inconvenience. For some reason, we have received incorrect information about the amount of your purchase. Our agent has already fixed it, the bonus for registration is already credited.
Cheers!
The LetyShops team
It has always been great for me since I buy a lot at Vueling but lately it only gives me problems, I write query and well, everything is still the same
Hello!
Thank you very much for contacting us. Our agent Liza will do her best to help you with all your doubts. We hope that your next purchases are successful and that you are pleased with the cashback.
Greetings!
The LetyShops team
WATCH OUT! The cashback does NOT come out and when they go to claim they wash their hands saying that if it does not come out, it does not come out. I have made 60 euros of purchase on this page, well, hey, they have counted me 22 and no purchase is worth that price. But that way you don't reach 30 and they don't give you the bonus for which they invited me back in the day. Better to use other cashback pages that there are thousands.
Hello!
We are sorry for the situation. For some reason, the partners have transmitted to us the wrong information about the amount of your purchase. Don't worry, our agent Tina is monitoring the situation in query #2817334 and will help you if your invite bonus is declined.
Greetings!
The LetyShops team
he never takes the cashback, of 3 or 4 that I have, I always have to claim lost.
Hello!
It is true that there are incidents, where the cashback is not registered, but we never leave users without a solution and response. We see that the requests for the lost cashback have been created and we have contacted our partners. We hope that we will receive the answer from them as soon as possible.
If you have any questions, feel free to contact us through the Help section of your account.
Greetings!
The LetyShops team
I made 4 orders according to the rules, cashback did not appear, thanks to the Lety team: I contacted the support service, they accrued it from my own funds. Managers are always responsive and problem-solving.
Good day!
Julia, we are always happy to take care of our users :)
We hope that the situation will not repeat itself, and the manager's advice will be useful when making future purchases.
Sincerely,
LetyShops team
I have made the purchase and the cashback was pending. Now it appears as DENIED. The purchase was successful and it has not been returned or anything like that. So why am I being denied cashback?
Hello.
If the refund is not automatically credited, you must write to the customer service. This will help you understand the situation and return the cashback.
Sincerely,
LetyShops team
Hi, I made a purchase on Vueling last week with cashback activated and I still haven't received anything. What is the state? Greetings and thank you
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Good morning, more than a week ago I made a purchase in vueling of a ticket (€ 900) with letyshop activated and nothing appears. In fact, I have sent a query in the help section for a week now and I'm still waiting ... little confidence begins to give me
Good afternoon.
We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Greetings.
LetyShops team