The first order in terms of self-delivery and collection of the order was ok — fast, clear and only the cashback has not been credited yet))))) like the second order — the strange collector was not attentive and collected the old order. the person at the check-out tried to assure me that the problem was with me)))) after 10 minutes of clarifications and providing iron arguments for my rightness in the form of an order number and a matching confirmation code, I already understood that the service is at a "higher level")))) so I just had to to waste time and gasoline when trying to get the ordered))) in short, "such..." as luck would have it.
Good day!
Forgive her for being careless :) We are all human and can make mistakes.
We believe that the situation will not repeat itself, and you will be happy to buy in the future.
Cashback for purchases will be credited to the balance after the commission is transferred by partners. You will find the confirmation terms on the page when you go to the store.
The LetyShops team
Just the best!!! Cashback for food is great! Here 12% + 5% promo code + 1% mono card and 2% on the varus account. Total 20% and free home delivery to the 5th floor! I will leave all the money in Varus))
Good day!
Thank you for taking the time to share your review :)
It's great that you're happy with your shopping at this store and with the cashback too.
The LetyShops team
The cashback did not appear. Letyshops contacted the store. Expects a response up to 4 months. "Oh"--operational. 4 months, Karl. The third part of the year!!! You can find water faster on Mars. Pick up the order There was still that quest for Bazhan . As a customer, no one cares about me there. Not the cashier, not the manager, not the deputy director. Never liked this store for the way it treats customers.
Good day, Alexander!
In case of loss of cashback, we contact partners to clarify the reason and return the commission. This process takes some time :)
We indicate the maximum waiting time for a response - 4 months, but as practice shows, it arrives faster.
Partners have already transferred the reward for your purchase. It took less than one month. Cashback on the balance. We are waiting for a response to the other application together.
Regarding service. We recommend contacting store support by leaving a comment. We are sure that feedback is important for the store.
The LetyShops team
All OK. The first time I ordered in Varus online with 12% cashback. It turned out quickly, they called back from the store, to clarify, in the morning I took everything. Cashback was credited 10 minutes after paying for the order in the supermarket.
All good, no problems at all.
If it was possible to give a rating with a minus, it was great. It feels like varus deliberately did everything to avoid cashback terms. Made a purchase through letyshop. However, varus could not deliver the goods saying that they had some kind of failure. And there will be no address delivery, we can come pick it up or reissue the order. We arrived at the nearest store, the order did not appear. And instead of solving the problem, they sent me to a call center. A lot of time was spent on the registration of the basket, the amount was more than 1000 hryvnias. Lost time, gasoline, and the result was wasted nerves... I DO NOT RECOMMEND THIS STORE. THEY CANNOT PROCESS AND DELIVER ONLINE ORDERS. And this is not just my opinion, the neighbors had a similar experience.