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Don't forget about Cashback rules and advices

Purchases at Tui with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 15 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк начисляется за покупку тура.

Кэшбэк зачислится только после осуществления тура и его полной оплаты.

Обратите внимание! Кэшбэк начисляется только при заказе с основной версии сайта. При заказе с beta.tui.ru кэшбэк не начислится.

Reviews on Tui (15)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.08.2019

made a purchase of the tour, and the cashback did not even appear ((

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Good day!

Catherine, let's figure it out together :)
We have already created a call to the care service and are waiting for your message. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.08.2019

For some reason, from June, a cashback has not yet arrived. 2 times I contacted the operators, but no one gave a clear answer. The trip took place in June, already in August, the decisions of anyone !!!!

The review was translated from Russian using Google Translate. Show original Show translation
13.08.2019

Hello!

We will be happy to advise. Each store needs time to process order information. The cashback waiting period is registered on the store page. Confirmation from Tui occurs after the tour and its full payment.

We created an appeal to control enrollment. We will wait for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.06.2019

Cashback did not appear after purchasing air tickets ....

The review was translated from Russian using Google Translate. Show original Show translation
14.06.2019

Andrei, good afternoon!

Unfortunately, cashback is not charged for the purchase of tickets. Commission is paid only for the purchase of the tour.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2019
Cash back credited after returning from a trip. all OK
The review was translated from Russian using Google Translate. Show original Show translation
08.04.2019

I have been waiting for cashback for 2 months, I have not heard anything intelligible about the accrual. All necessary data is provided.

The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

Hello!

Thanks for the feedback.

Sorry for waiting. Cashback on one of your orders is confirmed after it is completed and paid in full. Information partners transmit automatically.

Do not worry, please, on this issue you openly appeal. Manager Irina will try to understand the situation and help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.11.2018
The transition to the site was fixed without any problems, a month later it was confirmed. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
12.11.2018
Everything is OK, 4 weeks after the purchase, 2,000 rubles were charged. cache.
The review was translated from Russian using Google Translate. Show original Show translation
19.07.2018
Cashback £ 1495 received 17 days after ordering and 10 days after settling. All perfectly. Thank. PS Apparently, the last major cashback, now I see the conditions have changed 1% from the order ...
The review was translated from Russian using Google Translate. Show original Show translation
19.07.2018
Cashback credited. All OK.
The review was translated from Russian using Google Translate. Show original Show translation
18.04.2018
Good day! Cashback credited, many thanks to Lettyshop for help in solving the issue of a lost cashback. Be careful when switching from tui.ru to beta.tui.ru cashback may not be credited.
The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

No cashback added. Also specifically bought through the site. It would have been better to order through Travelaut, at least everything is transparent there.

The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

Hello!

Thank you for your feedback. We work on the same principle - we bring customers to stores / services, for which we are paid a reward. Part of this reward is cashback.

We want to draw attention to the fact that there are certain conditions for getting a cashback from this service: cashback is charged only for the purchase of the tour, and the minimum order amount for cashback is 7000 rubles

In order to assist you in resolving the issue, we have created an appeal through your personal account, section "Help". We are waiting for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.03.2018

Cashback is not accrued. Be careful!

The review was translated from Russian using Google Translate. Show original Show translation
31.03.2018

Hello Dmitry!

Thank you for writing. We understand how unpleasant for our users the situation when the cashback for some reason is not fixed. For us, such situations are doubly unacceptable.

To help you, we have already created an appeal to customer service. We are waiting for your answer.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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