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Don't forget about Cashback rules and advices

Purchases at TOM TAILOR with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on TOM TAILOR (9)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
15.10.2019

Tom Taylor is a good store with high-quality goods. I have been buying goods from them for 3 years. Until recently, there was one pick-up point throughout Chelyabinsk, but there were no problems with cache back-up. Now you can receive goods through pedestals near the house and cheaper shipping cost, but cashback barely recaptured. A product in your account costs a long time in the status of "On Delivery"

The review was translated from Russian using Google Translate. Show original Show translation
16.10.2019

Good day, Andrey!

Cashback for your order could deviate erroneously or algorithm was broken.
We believe that the recommendations given in circulation will help in making future purchases, and the situation will not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.08.2018

everything is fine, except for getting a cashback with a fight)) and so every time. I always comply with all the terms and conditions, but every time the cashback is not automatically credited, a long correspondence with the managers and waiting for a response from the store and cashback confirm, but how inconvenient ... I have never been told about the reasons for the accrual and have not been repaired. There are no complaints about the store, the choice, quality and prices are combined perfectly.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

Hello, Alexey!

Thank you for your feedback.

Situations when cashback is lost for some reason are also unacceptable to us. We are interested in that all purchases of our customers are recorded in the system without difficulties. For your orders, we turned to partners and received positive answers without comment on the reason for non-accrual. We can assume that there was some kind of error during data transfer.

Alexei, we hope that similar difficulties will no longer arise. If you have any questions regarding the service or comments, be sure to write. We will be grateful for the feedback.

We apologize for the inconvenience and wish you a pleasant shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.07.2018
All perfectly! I made an order, quickly called and delivered the next day. Keshbek came on schedule, on the day that was indicated in letyshop. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
21.01.2018

Do not charge. Out of four orders for the year, I saw two, one after a scandallero with support. Better to order in trouble-free stores than to waste your nerves later.

The review was translated from Russian using Google Translate. Show original Show translation
26.12.2017

I join the previous speakers, the cashback store does not charge. With the extension, cashback is almost always credited after a few seconds, in this case more than a day and a half has passed since the order, but the cashback has not been displayed. Moreover, the expansion was active throughout the entire order process. On many sites, after payment is returned to the main site of the store, here you remain in the payment system, maybe this is due to the fact that the cashback is not registered. The store itself is quite tolerable, good quality clothes, measured in the store, ordered via the Internet, because came out through the site cheaper. But it’s a shame for cashback.

The review was translated from Russian using Google Translate. Show original Show translation
05.10.2017
+1 to the review about the presence of the transition and the lack of cashback from this site. The order was placed more than 12 hours ago, usually your service’s cashbacks are credited almost immediately. I must say that there were no errors in the algorithm and no malware was installed. The extension throughout the purchase phase was in the “Activated” status, I even connected the premium function for 30 days before, as it turned out there is no cashback, even the usual one and the premium money wasted ...
The review was translated from Russian using Google Translate. Show original Show translation
05.10.2017

Hello!

Thanks for the feedback. Usually cashback is fixed within 24 hours from the moment of placing orders. If the cashback still does not fix after this time, please leave a request through your personal account, the “Help” section, the customer care managers will try to find out the reason for losing the cashback and help.

If you have any questions, be sure to write. We are always in touch)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.08.2017
The problem remains unsolved. The order issued in the amount of 3700 p. Waiting for a parcel. 4-5 days have passed since the order. I checked it several times during registration (even the browser restarted). There is NO cache back! I recommend using another cash back service in this store. One star.
The review was translated from Russian using Google Translate. Show original Show translation
10.02.2018

Good afternoon!

Thanks for your feedback. It is very important for us that your every cashback comes. We are always ready to help you figure out the reason for not charging rewards, but we won’t be able to do without your help. Please leave a request through your personal account, the “Help” section and specify the order information (amount, date, order number) for which cashback was not recorded. We will also be grateful if, in circulation, send any document that confirms the payment of the order.

We will wait for feedback and will do our best to help. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2017
Similarly, with the previous review, I like the quality of the clothes of this company, I first ordered it in an online store, everything came quickly enough.
The review was translated from Russian using Google Translate. Show original Show translation
03.09.2016
I have been ordering clothes of this company for a long time. I like the price / quality ratio. Specifically, I used the online store for the first time. Everything was in stock, delivered on time. However, cashback does not count. There is a transition, but there is no cashback. Apparently you need to somehow shaman - for this minus one star.
The review was translated from Russian using Google Translate. Show original Show translation
08.09.2016

Hello!

Thank you for your feedback. If the cashback for the order is not automatically recorded in your users' personal account, most likely in the ordering algorithm, an error is made or programs or viruses are installed in your device that affect the correct operation of the site and do not allow you to get cashback.

I think that in the future, subject to all the rules of cashback purchases, such situations will not arise, and cashback will be credited successfully. Believe that we are also interested in your every order being successfully recorded in our system, since we receive rewards from stores only for such orders. Please leave a request in your personal account, the "Support" section, the customer care manager, will try to help you figure out the situation.

Any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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