Purchases at PromoFarma ES with cashback in Spain
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited in case of using a gift card.
- Cashback is not credited in case of using Health points.
- Cashback is credited only for orders made on the Spanish version of the website.
- You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on PromoFarma ES (29)
Therefore, we publish only our customers' reviews.
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I have 2 orders in a row that no casback is credited. I do not buy more in Promofarma.
Hello!
We are sorry that you have made such a decision. We have checked your personal account and see that the cashback has already been credited to your balance. For some reason the cashback was not registered, but we sent the request to the store representatives and received a positive response. We hope your next purchases are successful.
All the best,
the LetyShops team
The store where I have received a cashback faster.
Received cashback successfully
This store gives problems and makes problems when it comes to giving you the casback, you have to open a dispute. I have already read the same comments. On the other hand, in Mifarma they reimburse you right away
Hello.
We regret that this situation has happened. Follow the status of your request, please, and if you have any questions, write to support@letyshops.com. Our agents are always ready to help.
All the best.
The LetyShops team
As it appears in other comments, this store has many problems with cashback. It does not appear directly, and you contact Letyshops and they tell you that they are not sure that you have made the purchase, even though they have the screenshots and transitions to verify it. Now I have to wait up to 4 months for the store to give an answer, and I'm afraid it will be a negative and therefore a waste of time
Hello.
Thanks for your comment.
Don't worry, please, we will do everything to solve this problem and help you. Follow the status of your request, please. As soon as we receive the response from the partners, the status will change. If you have any questions, you can always contact our customer service;)
All the best!
The LetyShops team
It never works. I have bought three times and it never worked. Always hitting me with collecting screenshots, receipts, bank receipt. Not worth it. I'll try to see if any of the other letyshops online pharmacies work better. because it is very bad.
Hello.
We are sorry that you faced such a situation.
We see that you have a request, of the lost cashback. We have contacted the store representatives to find out the reason for the loss of your cashback and to resolve this issue. Follow the status of the request, please. As soon as we receive the reply, its status will change.
We hope that your next purchases are successful and that you will not be disappointed any more.
Sincerely,
LetyShops team
I made a purchase successfully activating the cashback on 02.04.2021. To this day it still does not appear. I have requested the return of the refund and it says that it may take 3 months ...
Hello Cristian.
Thanks for your opinion.
Don't worry, please, we will do everything to find your cashback. It is true that sometimes there are incidents, where the cashback is not recorded, but we never leave the users without a solution and answer.
We have contacted our partners to find out the reason for the loss of your cashback. This process can take 8 weeks, and unfortunately we are unable to expedite it. As soon as we receive the reply, we will inform you. Follow the status of your request.
Sincerely,
LetyShops team
At the moment 2 purchases in this store and the cashback does not appear anywhere. LetyShops have added them to me as a pending and I have to wait 3 months! see what happens...
Hello.
Thank you very much for creating your request, of the lost cashback. You can control its status in your personal account. We hope that in the near future we will receive a quick and positive response from our partners.
If you have any questions, please contact us at support@letyshops.com.
Sincerely,
LetyShops team
