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Purchases at Polaris with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
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Reviews on Polaris (2)

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Excellent shop! Delivery too pleased. And I have no complaints about the product.

The review was translated from Russian using Google Translate. Show original Show translation
NEVER ORDER in this store. Terrible service and product that does not meet the stated characteristics! This is the most disgusting and irresponsible store in which I purchased the goods. If you care about your nerves, time and money, then bypass the store POLARIS side. And also if you do not want to sue this store. My sad experience began with the fact that I was looking for a coffee maker as a gift. I searched all day and came across the site to this store. On this day, there was an action in the online store, you buy 4 products and a 50% discount for the whole basket. I chose a coffee maker, a blender and 2 steamers, I chose all these items as a gift! A check on the order came out 20239 rubles. I made an order and a little more than a week later I received my order in the delivery service of my city. I paid 1000 rubles for delivery. Distributed goods. Steamer PGS 1821VA. 2 pieces do not meet the stated characteristics, the store does not accept goods back. I spent 2 weeks of nerves, time and money, because I was sent to different offices of the city and the neighboring city to return the goods, but nowhere to accept them, because the first place was a service center 50 km from my city and they carry out only repair and do not accept returns, and the second is a delivery service that does not accept partial returns, as the companies do not accept a partial refund, and in private sending they refuse to accept returns. Operators don’t try and don’t want and the hotline. The result is this: I spent a lot of my working time on trips, calls to the hotline, money for the journey and bought a non-quality product. Now I am preparing a lawsuit in court, because, by peaceful means, the management of the problems of my store is not intentionally solved. Requests for refund are not available on the store's website and are not put with the package. Be careful, you will not get money back here !!!!
The review was translated from Russian using Google Translate. Show original Show translation
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