Hello Ramon.
Thank you for leaving your opinion.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. We also recommend that you deactivate all the extensions installed in your browser (some of them may affect reimbursement).
Follow the status of your requests, please, we will contact you through the Help section of your account.
Sincerely,
LetyShops team