I just bought a processor for my pc but I did not get anything received, I put my credit cards, etc., but as I said, the € 16 that the extension said did not come out.
Hello!
The cashback is already reflected in your personal account. Check it out, please. In general, the refund is reflected within a few days from the date of registration of the order.
Greetings,
LetyShops team
When I made the purchase, the cashback was 5%. A while later I have seen that it has dropped to 2.5% and that is what has accumulated for me. I do not see it fair since I have opted for this store precisely because there was 5%.
Hello!
In the AliExpress store, the cashback is calculated according to the product categories. The product you have purchased belongs to the "Everything Else" category and the refund of said purchase is charged at a rate of 2.5% of the order amount.
Sincerely,
LetyShops team
hello!!! I have bought in this store and nothing comes out. It is the first time that I use it and I have followed the instructions indicated
Hello!
We see that the refund for your purchase is already in your Letyshops account. The cashback may take up to 24 hours after the purchase is reflected in your account.
Greetings,
LetyShops team
Hello today and bought in this store and I do not go out with you being active
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. The advisor will respond to you in the short term.
Greetings.
LetyShops team
I have bought twice in this store and never have the Cashback been refunded, with other stores I have never had a problem, not eBay, AliExpress, shein, gearbest, but with this one they never refund me
Hello.
The cashback does not appear if the algorithm or the conditions found on the store / service page have been breached. Please clarify some points about the ordering process when contacting the customer service: the "Help" section, "My questions". We are waiting for your answer.
Greetings
LetyShops team
In a month I have made several orders, from different sections, and have not recognized the cashback of any. However in Aliexpress, which is another store where I usually buy, I have not had any problems.
Hello!
We have noticed, that in this topic we have already created a query to the customer service. Our manager will do her best to help you.
A hug.
Sincerely,
LetyShops team
lol I was going to buy but nobody returns the money so what happened to buy here
Good morning.
We are happy to help you resolve this situation. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. We look forward to your response.
Greetings,
LetyShops team
I bought a food processor and my cashback has not been reflected. I opened a consultation a week ago and I have not received any update on it, not even to tell me that they would "review" my case. I have bought in other stores such as AliExpress, Booking, etc and I have not had problems ...
Good afternoon.
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.
Sincerely,
LetyShops team
I have spent € 1000 on a pc and I do not get the cashback I feel ripped off
Good morning.
We are very sorry that such a situation has occurred.
We are delighted to help you. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. We look forward to your response.
Greetings,
LetyShops team
I have made 3 purchases in pccomponentes and in none has the cashback been reflected, in the first purchase I was reimbursed by the letyshops team but in the next 2, even doing things perfectly, the cashback does not work. And I do everything well because in aliexpres they always give me the cashback. Please I want the cashback of my last two purchases
Good afternoon.
Loss of cashback is an unpleasant situation. Things that can cause loss of cashback:
- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during checkout in tabs / pages.
We created a help desk inquiry to resolve this matter. We will wait for an answer.
Greetings,
LetyShops team.