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Don't forget about Cashback rules and advices

Purchases at OBI with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 18 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Уважаемые пользователи, обращаем ваше внимание, что кэшбэк возвращается только при оформлении интернет-заказа на сайте OBI через сервис LetyShops.

Важно! Кэшбэк начисляется на сумму заказа без учета НДС.

При возникновении каких-либо вопросов о начислении кэшбэка, пожалуйста, обращайтесь в нашу службу заботы.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении OBI (Android или iOS).

Кэшбэк в этом магазине доступен для регионов представленных в  этой таблице.

Reviews on OBI (48)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
06.09.2019

When you enter the OBI website through the application, the prices are completely different, for example, the AL-KO aerator on the OBI website costs 19990 rubles, and through the LETY application it costs 24990 rubles.

The review was translated from Russian using Google Translate. Show original Show translation
06.09.2019

Good afternoon, Vitaliy!

We did a test. In the store’s mobile application, the price of some products is often lower. This is the internal policy of the store. If you go directly to the OBI website from a mobile browser or computer browser, the price of the indicated product will also differ. Switching from our website does not affect pricing.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2019

I ordered the goods, came for him to the store. I was given the goods and the invoice, according to which it needs to be paid. But the cashier turned this piece of paper in her hands, did not understand what to do with it, and broke through the goods through the cash register. Total order not completed. The next day, a call from support, saying why you did not pick up the order. And you took it and paid for it. You express your indignation at the support, they gasp, gasp, promise to figure it out. Understood, yeah. They deleted the order from their system, and the cashback was rejected accordingly. I didn’t figure it out - the wrong amount. But the conclusion was made. If you trust the store and are confident in the purchase, it is better to pay for the order online.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2019

Tatyana, good afternoon!

Thanks for sharing. Agree, the situation is unpleasant.
Since the order was originally issued through our service, we want to help :) We created an appeal in the "Help", "My Contacts" section. Please answer the manager. Will wait.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.04.2019
Feedback for those who order delivery of goods. OBI does not have its own delivery service and they use different companies, in the case of Moscow and the Region there is an extremely terrible company, I made 2 orders. The first order was said to be brought from 10 to 14:00 later the delivery girl called and said that they would bring it strictly before 14:00. In fact, the order was brought at 20:05 referring to traffic jams that did not exist and the previous client who checked each of the 20 rolls of wallpaper for a long time (well, complete nonsense) Then no one apologized. The second order was promised to be brought before 14 in the same way, there were no calls, the issue was resolved again via the hotline, at 15:42 the driver called and said we would bring it to 17, they brought it. No one even warned the driver that it was necessary to call customers, etc., he did not even have a clear time in the schedule. Conclusion, the goods in the Ob are not bad, everything in terms of delivery costs is good BUT the delivery service of which the OBI uses is very terrible. therefore, 1 star less.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
Everything is super! On Saturday I bought the order, on Wednesday the money fell into the account. Thank you store and Fly.
The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

I placed an order in the amount of 5,496 r and redeemed for this amount., and in the application the order was fixed the order amount is 1 000 r less !!!! ((((for some reason it is not clear. Unpleasant.

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Hello, Alena!

Thanks for the comment.

The fact is that remuneration from the OBI store is charged on the amount of the order excluding VAT. Therefore, the cashback was displayed based on the lower order amount. To warn our users about this feature, we published information on the store page on our website.

If you have any questions, you can always contact us. We are in touch and ready to answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.01.2019
not fast, but in the end, the promised 3.9% of the total purchase price came without additional dancing with a tambourine. OK!
The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

I just took it to the store in vain ... that the cashback didn’t appear after placing the order .... it appeared, but for some reason 20 minutes after placing it.

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2018

Good afternoon!

Thanks for the comment.

Do not get upset ahead of time.

When making purchases according to all recommendations, usually the cashback is displayed within 24 hours after registration. In some stores, fixation occurs within a few days. We additionally prescribe this information on the pages of partner stores.

If you have any questions - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2018
Thank you, a cashback was waiting for three weeks. Got it without a problem.
The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Twice I made an order at OBI. Both times, the cashback waiting time expired and I had to write to Lety technical support with confirmation of the completed order. Both times cashback was credited the very next day. Lety thanks! OBI performs poorly, however, OBI has been losing its credibility on many points lately ... and it's a pity ...

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Good afternoon!

Thanks for the comment.

Don't be upset, please. Unfortunately, sometimes orders are processed with a delay. We value our users and help resolve the issue without waiting for reconciliation from partners.

At the moment, we also received a reward for your orders.

Help will be needed - be sure to write. We are always happy!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

I forgot in my previous comment to indicate that they eventually rejected the cashback. Although, for his part, he fulfilled all the conditions.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Hello!

Thanks for the comment.

Don’t worry, please. Be sure to understand the reason for the rejection of the cashback.

We see that you have already created an appeal to the care service to resolve this issue.

The manager took control of your appeal and will respond to it within a day.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

In OBI, no more foot or hand, after all, the order was made via the Internet =) On November 24th, they ordered a door in OBI with the whole set: a box, platbands, a canvas with hinges and a lock. With delivery on the 30th. In the morning on the day of delivery, they called from the store and warned that there was no one item in the store now, so the delivery was moved to the 1st in the afternoon (from 15.00 to 22.00), no one arrived, no one arrived, no one called and did not warn. Calling the hotline, they told me: here are two phone numbers of the company that is engaged in delivery (OBIs do not deliver themselves), call and find out. Both phones turned off and are not being serviced. At the end of the 2nd, we managed to find out when they could finally deliver our order. For understanding, I note that December 1 and 2 are the days off, which, due to the OBI store delivery service, went to the street. We did not receive any apology either by phone or by delivery.

The review was translated from Russian using Google Translate. Show original Show translation
08.12.2018

Online application under No. 1103153420 I had to pick up the goods ourselves. It was written delivery for free, for some reason they refused. Cashback not confirmed. I also need interior doors. Now I have to say if they will contact you or not. They do not value the buyer.

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2018

Good afternoon!

Thank you for your feedback.

Do not worry, please, the cashback for the order is displayed in your account in the status of "Pending". The estimated date of crediting cashback for the order is 2.01.

The process of crediting cashback is automatic. As soon as the partners pass the confirmation, it will be credited. Time is needed to process information and transfer data to our system.

There will be questions on the work of our service - please contact. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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