With the Cashback so far I have no problem, but the shipping with this store is terrible, the order was sent after the deadline, they tell me that they contact the transport company, 2 days later they leave the package at an unselected pack point because they wanted to When I ask them to refund my money since I am not going to pick it up at that point, they tell me that in 15 days and when my order arrives back... shameful because that same day they charge you the money but It takes 15 days to return your money when you have not even received the order. I will definitely not buy from this store again.
Hello Nerea!
We are very sorry for what happened and hope it doesn't happen again.
All the best,
the LetyShops team
From what I have read in comments and my experience, the cashback return only works on purchases where the cashback is not increasing, I have made the two orders to take advantage of the cashback increase by following all the indications without using vouchers, discount codes nor promotions, I have been denied for no reason, conclusion to buy in this store better not to do it through LetyShops when there are cashback increases.
Hello!
We understand your disappointment and we share it. For some reason we have received commission from partners, we turned to them and received the negative response. We hope it will not happen again and that the advice our manager gave you will be useful for you.
All the best,
the LetyShops team
very fast, no problem
More than 1 month ago I placed an order, and there was an internal promotion that for orders over €40 they gave you a serum, I canceled it from the shopping cart, since I had read that if a promotion was used it would not be valid Today I'm still waiting for the Cashback, I wrote to my pharmacist and they told me that everything was ok for their part, I forwarded it to letyshops and they told me that I had to wait for a response from their partners and that it could take 4 months... come on neither Cashback nor serum...
Hi Patricia!
Thanks for write. We are very sorry that you had such an experience. We have sent a request to our partners to find out the reason why the cashback has not been registered. As soon as they reply to us, we will let you know immediately. Our agent Liza is monitoring the procedure and I will help you if something goes wrong.
Cheers!
The LetyShops team