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Purchases at Media Markt ES with cashback in Spain

(1.97) General evaluation of the store
Reviews on Media Markt ES (112)
Information and conditions
4.5 %
Cables, regletas y hubs
2.5 %
Todos los otros artículos
1 %
Marketplace
0.5 %
Consolas PS5 y XBOX X
0 %
Servicios (garantías, instalaciones, retirada de artículos, etc.) y los productos reacondicionados
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Attention!
  • Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
  • Cashback is not credited in case of using any voucher or discount code.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
  • The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.

Reviews on Media Markt ES (112)

(1.97) General evaluation of the store
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blanca.cilleros
27.04.2022

I bought it at mediamarkt and through letyshops because it was a 12.5% cash back that has not been granted to me and has only made me a partial compensation

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
27.04.2022

Hello Blanca!

We are sorry for the situation, but we have credited you with a maximum possible bonus from our funds. If the cashback is lost, we also do not receive the remuneration, and since the store does not accept requests about the lost cashback, we can neither claim the full amount nor fully investigate the case.

We hope this doesn't happen again in the future.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
Antonio Moreno
16.04.2022

Cashback hasn't worked for months. Or at least it never works when there is a supercashback offer. In my case, I placed an order for a value without VAT of +€300 and another order separately for €5.69 without VAT. The promotion in which I participated was 10% on the value without VAT of the purchase, with a maximum Cashback of €30. Therefore, I was entitled to a Cashback of €30 for the first order and another of €0.56/57 for the second order. After claiming and having to prove the purchases, I am approved a Cashback of €14 for the first order and €0.16 for the second order, so in my specific case, if I had known this, I would have bought the things on Amazon, where those same products were cheaper than on mediamarkt, and in the end it was more expensive, in addition to the headache of having to claim. If mediamarkt does not comply, you should remove it from your promotions, because I see that I am not the only one that happens to me.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
18.04.2022

Good morning Antony!

We are sorry that you had a negative experience, but we really wanted to help you. We do not have the opportunity to resort to partners, so we have credited you with half of the corresponding cashback, from LetyShops funds.

Do not forget the conditions of the store on its page and the rules of purchase of cashback . We hope that our tips will help you save money with cashback in the future.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
Chiara Scd
13.04.2022

Shame Letyshops and shame Media Markt. After I spent 330 euros counting on 30 euros which would be cashed back, i was left with nothing.

LetyShops
13.04.2022

Hello, Chiara!

Unfortunately, the store didn't provide us with a commission for the order. Media Markt also doesn't accept any missing order queries, meaning we can't investigate why cashback wasn't tracked automatically. However, we are committed to a long-term friendship with our customers. This is why a bonus for the purchase has been added to your LetyShops balance.

Best wishes,
LetyShops team

xPika
13.04.2022

A shame, after waiting for the 10% cashback you put it and it doesn't detect it and you're left with a silly face

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
13.04.2022

Hello!

We are sorry that you had such an experience with this store and we understand your displeasure. As much as you are interested in the automatic crediting of cashback, since only in this case we receive our commission. Cashback may be lost for various reasons, such as rewriting our link, use of third-party coupons, etc. We understand that you have been counting on cashback, so we credit a bonus to your company fund balance.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
blazquez_javi
12.04.2022

I placed an order and the cashback did not appear, I complained to letyshop and a few days later the problem was solved.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
13.04.2022

Hello!

Thanks for sharing your experience. We hope that your next purchases are successful and that you are pleased with the cashback.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
jorgeblanco1997
22.03.2022

I put a star for putting something, but I would not put anything for the terrible customer service and wanting to close the dispute as soon as possible without offering any kind of solution. I place an order for a PS5 with a discount on MM, activate the extension, the purchase is not registered and on top of that LetyShops does not offer me any solution. Reading the comments, I see that it is a normal thing that happens to several users. Good listen.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
22.03.2022

Hello Jorge!

We are sorry that you have such an impression. Unfortunately, there is no recorded transition from LetyShops to the Media Markt ES store on March 15. The transition from us to the store page is the main condition for crediting a refund. We hope that situations like this do not happen again.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
vflmadrid
12.03.2022
All good with Mediamarkt
The review was translated from Spanish using Google Translate. Show original Show translation
Raúl Casado Riaza
27.02.2022

As has happened to the others, MediaMark is by far the worst. LetyShops gave me back 2.5% of Cashback (the normal one) for the inconvenience when I was in the x4 special, that is, 10%. If MediaMark carries so many negative comments, it will be for a reason and if it does not intend to fulfill the contractual relationship with LetyShops, it should be withdrawn, but do not deceive because this situation harms the latter and the clients who trust the offer that is offered to them.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
28.02.2022

Hello Raul!

We are very sorry that you had such an experience with this store.

In the case of Media Markt ES, we cannot send a cashback request to partners to claim it, therefore we have already partially credited it to your balance from our funds. We appreciate that you shop with us and we hope that such situations will not happen again.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
sergi.scv
18.02.2022

I put one star because you can't put less..., the first purchase I made in summer was not credited with cashback, 6 months of waiting to tell me no, it would have corresponded to almost 8 euros of cashback, and LetyShops paid me 5 euros for the inconvenience... (well, better than nothing), I'm satisfied with the average, a few days ago I made two orders, a mobile phone and some games, LetyShops tells me that they can't find the cashback and that unfortunately they can't make me any cashback payment as compensation , the cashback of the mobile order was the top 25 euros since there was 12.5 in the store , and the cashback of the games about 2.5 euros or so , total 27.5 more or less between the two orders , in total Out of 3 orders I have lost around 30 euros of cashback, I recommend not buying at media markt, and seeing such an unfortunate resolution of the case, I will stop using LetyShops since it is worthless.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
21.02.2022

Hello Sergio!

We fully understand your emotions and apologize for any inconvenience. The store does not accept requests for lost cashback, therefore there is no need to claim lost cashback and return it to your account. We always try to do our best to please our users, but sometimes there is no way to return lost funds.

We have already reimbursed you for a part of the lost cashback, and unfortunately we cannot credit more.

All the best,
LetyShops Team

The review was translated from Spanish using Google Translate.
Helvia María Manchado Mangas
10.02.2022

I place an order with an extended cashback and what a coincidence it doesn't appear and they don't grant it to me. €14 belonged to me and they only gave me €4.60 because they say they cannot claim against the supplier. Very bad, I don't agree at all. scamming and deceiving customers by promising a discount that is not fulfilled...

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.02.2022

Hello!

We are very sorry for the situation that has happened with your refund. But the shop doesn't receive the lost cashback requests and we haven't received your reward either. Therefore, to improve the situation a little, we have compensated you with a part of your cashback as a bonus from our funds. Let's hope it doesn't happen again with your future orders.

All the best,
LetyShops team.

The review was translated from Spanish using Google Translate.
Aracely Bazán Pinto
01.02.2022
I have made 3 purchases which have been satisfactory and with the cashback returned
The review was translated from Spanish using Google Translate. Show original Show translation
spljcf
29.01.2022

And another cashback that doesn't appear and we go for 4 or 5. Another claim again upload photos and then 4 neses of waiting? Anyway, I don't do any more shopping. And that I bought everything online many years ago. This almost 84 euros.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
31.01.2022

Hello!

We are sorry that you have such an experience. Unfortunately, the store does not accept applications to search for lost cashback. Therefore, we cannot use them to find out the reasons for the loss of the refund. We have credited a part of the cashback to your balance.

With all our hearts, we hope that situations like this do not happen again and that you end up enjoying with us. The recommendations that the manager gave you in the consultation will help you.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
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