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Purchases at Media Markt ES with cashback in Spain

Information and conditions
2%
For order in categories: Home, Sport, Entertainment, Health, Beauty, Office, Business, TV, Audio & Photo
1.5%
For order in categories: Computers & Phones
Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 90 days
Attention!

Cashback is not credited for some categories (the store does not specify such categories).

Reviews on Media Markt ES (24)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
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05.04.2021
I have made several orders and I have not had a problem in being credited the cashback
The review was translated from Spanish using Google Translate. Show original Show translation
11.03.2021

After making a purchase of € 2,500, and following the steps as always. Mediamarkt or letyshop does not register the data and I have run out of cashback, they have only given me € 5 of penalty bonus, but the cashback of about € 41 I have lost ........ So I feel scammed by both parties.

The review was translated from Spanish using Google Translate. Show original Show translation
12.03.2021

Hello.

It is very sad that this has happened. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration.

We very much hope that a situation like this does not happen again.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
01.03.2021

I have claimed the cashback since I see that it is a general error with Mediamarkt and you have credited me only 0.5%

The review was translated from Spanish using Google Translate. Show original Show translation
01.03.2021

Hi, Pablo.

We are sorry this happened. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.

If for some reason, the cashback does not appear, the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds.

We very much hope that your future purchases are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
17.02.2021

Media Markt does not record the cashback. I understand that it is not Letyshops' problem but theirs. I have followed all the rules when buying and they do not cashback. I don't think it's a coincidence that they get such bad reviews. I also made the purchase at a time when the cashback rate had been increased.

The review was translated from Spanish using Google Translate. Show original Show translation
18.02.2021

Hello Sandra.

We are very sorry that such a situation happened. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we are also left without remuneration.

We hope this does not happen again in the future and that you will not be disappointed any more.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
19.01.2021

I bought on January 16 today 18 seeing that it is not put or pending I have requested the refund attaching a photo of the invoice that I got to the mail to see since the order is a washing machine and the cashback is high.

The review was translated from Spanish using Google Translate. Show original Show translation
19.01.2021

Hello, Macarena.

Thanks for writing to us :)

We see that you have created a request for the lost cashback in your personal account. Do not worry, we will look for your cashback in our system and we will contact you through the Auyda section of your personal account. Follow the status of the request, please.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
12.01.2021

We always come to comment when something goes wrong and not when it goes well, that's why I want to share something good. I want to congratulate Media Mark and letyshops. There was a special promo where the cashback was increased with a maximum of € 15. Take the opportunity to buy a product with great value and in a month and a half I have received € 15 + € 5 for using the registry through a friend. I said € 20 credited to my account. Thank you I will continue using your service.

The review was translated from Spanish using Google Translate. Show original Show translation
13.01.2021

Hello Luisa.

Thank you very much for your comment and for being with us ❤

We are glad you enjoy shopping with LetyShops.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
12.01.2021

I do not recommend buying online at Media Markt, I have bought 4 times and only once has the cashback been successful. The other 3 times, Letyshop gives me a voucher one of them and the rest, which are 2 more purchases, they wash their hands, they simply reject it and Media Markt does not recognize the purchase.

The review was translated from Spanish using Google Translate. Show original Show translation
13.01.2021

Hello,

We are sorry that you have such an opinion.

We have credited the cashback of your last purchase to your account balance. We hope that your future purchases are successful and everything goes well. If you have any questions, you can always contact our support team at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
18.12.2020

I do not recommend the Media Markt store to buy, because the 3 times I have done it I have never received the cashback and they were high purchases. On the other hand with the other stores I have never had problems.

The review was translated from Spanish using Google Translate. Show original Show translation
18.12.2020

Hello Elena.

It is a shame that you faced such a situation. If for some reason you do not get the cashback of the orders placed with us, we also remain without remuneration. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up the lost refund from our account.

Going forward, follow the store terms and conditions of the purchase with the cashback.

We hope your purchases are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
16.12.2020

I did not recognize the cashback. Lety Shop does what it wants, for the pennies very well, but when it is something else they clean their hands. A shame.

The review was translated from Spanish using Google Translate. Show original Show translation
18.12.2020

Hi.

We understand your disappointment, that you had this cashback. However, according to the information we have in our system, there was no transition from your account to the store page on 11/27 (you can check it in ¨orders and finances¨ (my transitions)).

We hope your future purchases are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
14.12.2020
I bought an item for € 236 and it was not delivered. a month later I am waiting for the money to be refunded. It is not the first time that I have problems buying online in this store but this time they win the jackpot. I will not buy from Media Markt again
The review was translated from Spanish using Google Translate. Show original Show translation
12.12.2020

From the opinions I'm reading, the same thing happens to everyone. I thought it was my mistake when placing the order through the Letyshop platform, but I see that the problem in this case is Mediamarkt that does not comply with the commitment, in my case I made a purchase of a device whose promotion on Black Friday it was 4.5% and this has not been respected. They should review the conditions with the firms that do not comply, since otherwise it will appear to be misleading advertising,

The review was translated from Spanish using Google Translate. Show original Show translation
13.12.2020

Good morning, Aldo!

We are sorry that you have such an experience. Like you, we are also interested in crediting cashback. Only in this case we receive a commission from the partners.

It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We have already credited a voucher on our part.

We hope your future purchases are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
10.12.2020

I bought on black friday taking advantage of a 10.5% increase in cashback, when it did not appear I contacted letyshop and they only paid me 1.5% as it is always fixed, it does not seem fair that they do not pay me the total of the promotion, I have a card that pays me 4% I have the feeling of deception, I am dissatisfied with the letyshop solution, if they check it well I did the right thing

The review was translated from Spanish using Google Translate. Show original Show translation
10.12.2020

Hi Nahiara.

Unfortunately, for some reason the store did not provide us with the information and the refund of your order. We have credited you the maximum bonus to our company funds to please you a little in this situation.

We are very sorry that this happened to you and hope that the next time the cashback will appear immediately.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
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