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2.5% Категория 3
1% Категория 2
0.75% Категория 1

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Reviews on HappyStore (1)

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17.08.2018

On August 13, 2018, order No. 171900 was made at the online store happystore.ru (details: “IP Kurtseitova Elzara Seidemetovna”, OGRNP 317502700052330, TIN 500311401376) with an electric oven Bosch HBG636BS1 worth 51,480 rubles. (link to product: http://happystore.ru/product/hbg636bs1-45473) with delivery on August 19, 2018, while in the announcement of the sale on Yandex.Market a discount for the next purchase of 500 rubles was offered, but the manager Mingazov Ruslan did not inform about it. Then a few days later in the announcement of the sale on Yandex.Market this discount disappeared. Unfortunately, on August 17, 2018, the manager of IP Kurtseitova Elzara Seidametovna, who did not introduce himself during the phone call, reported that the delivery of goods was impossible, because A technical error has occurred - a transfer to the warehouse and instead of the Bosch HBG636BS1 oven, a little-known brand is presented under this article. It should be noted that according to the information of the site happystore.ru this product is presented for purchase constantly, is available for order and is available with a delivery period of 1-2 days. Please note that this product is not removed from sale, i.e. it is on sale and in stock, and if it is not available (see the information of the manager “IP Kurtseitova Elzara Seidametovna” above about the re-grading in the warehouse), then the store purposefully deceives the buyer, making potential fraudulent actions, i.e. deliberately violating not only the relevant articles of the Criminal Code of the Russian Federation, but also the Law of the Russian Federation of 07.02.1992 No. 2300-1 (as amended on 04/18/2018) “On Protection of Consumer Rights” and other legal acts governing the legal relations of the buyer and seller. In addition, it should also be noted that this store continuously monitors prices and quickly changes them. The next day after the order 08/14/2018 the price of goods has increased from 51,480 rubles. up to 59930 rub. At the moment, 08/17/2018 19:00 the price of the goods is 58,830 rubles. In accordance with the above, and depending on the results of solving this problem, I reserve the right to: 1. Protect my rights as a consumer and compensate for the material and moral costs due to the non-performance of the civil-law contract of sale / purchase. 2. To appeal to the Federal Service for Supervision of Consumer Rights Protection and Human Welfare (hereinafter referred to as Rospotrebnadzor) with a request to check the practical financial and economic activities of the managers and managers of the IP Kurtseitova Elzara Seyidmetovna at the objective precedent of fulfillment of this order (OGRNI 317502700052330, INN 500311401376) for compliance with the regulatory legal acts of the Russian Federation in the field of consumer rights protection and, based on the results of this audit, take appropriate administrative and legal decisions. 3. In the absence of an official response “IP Kurtseitova Elzara Seidametovna to this appeal within 10 working days, this message, along with other references on other sites and to state bodies, I also ask you to consider the official appeal to the Rospotrebnadzor. PS I strongly do not recommend buyers to use the online store happystore.ru for shopping, because mislead the buyer by deception and other unscrupulous methods of promoting goods and working with a client by “IP Kurtseitova Elzara Seidametovna” (happystore.ru online store) are immoral in their essence, and the qualification of practical activities IP Kurtseitova Elzara Seidametovna, including . in the field of marketing promotion of goods, should be given by law enforcement agencies and authorities that oversee and protect the rights of consumers of goods and services in the retail market.

The review was translated from Russian using Google Translate. Show original Show translation