Purchases at Fnac with cashback in Spain

2 purchases made in Fnac, 2 occasions that the cash back is not reflected.

Very happy with Fnac's cashback service. Of all the purchases (more than 10 to date) I have seen the cashback reflected in less than 30 minutes after making the purchase.

I am going back to leave an opinion, so you know that although fnac has not confirmed the cashback, lety has contacted me and has made the cashback as a bonus so I change my note about the store. Thanks a lot!!

I made a purchase of 1000 euros in technological products (a computer) at Christmas around here to see if it saved me a little, but, 2 months later I am still waiting for an answer since in letyshops it has not been registered and they transferred the information to FNAC. With this I do not mean that it is the fault of lety, with purchases in other stores I have never had a problem, I think that the delay and the general problem comes from FNAC. Likewise, there are still 30 days to exceed the maximum wait for them to confirm the cashback, I will wait another month and if it is resolved I will change my review. At the moment I am very unhappy with this store.

I leave 1 ☆ because they do not give the option of not leaving any. I made a purchase almost ago in which the cashback should be approx € 11 but what a coincidence that the extension was not activated correctly, when for purchases on aliexpress in which they return a few cents it is always activated luxury. It already happened to me with a purchase in pccomponentes, so it is LetyShops' problem, which is not interested in returning money when a certain amount is exceeded. I have been waiting for almost two months for them to resolve my complaint, having provided images that the purchase was made correctly and the extension was activated, but it seems to me that they are not going to be interested in giving me what corresponds to me. I'm going to uninstall extension and application and look for an alternative.

I made a purchase of a lot of money and coincidentally, it does not appear in the app, I made the dispute with LetyShops and, after sending all the documentation, about the order made, the confirmation, the payment and until the delivery date, they tell me that the I will have a problem, I did not do it well, yes, for the cents they give in aliexpres, I always do it well and all of them are credited to me. You are some jetas, or the fnac or LetyShops, or the two in collusion. A fraud.

The product is good but they always reject the cashback!