Hello,
We are very sorry that this happened.
Like and you, we are also interested in crediting cashback. Only in this case we receive a commission from the partners. Loss of cashback can be due to several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
We have sent a request to our partners and, unfortunately, the answer is negative. We hope that the cacheback for all your purchases is credited without problems.
Sincerely,
LetyShops team