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Don’t forget about Cashback shopping rules

Purchases at El Corte Inglés ES with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 120 days
Maximum waiting time for cashback: 150 days
Information and conditions
3.9% Books
3.65% Entertainment, The shop, Merchandising
3.25% Pets
2.8% Perfumery
2.25% Electronics, Movies, Sports, Home, Toys, Music, Stationary, Video games, Fashion, Babies
1.6% Home appliances, Computers
1.3% Purchases from Bricor
0.95% Gourmet
Attention!
  • Cashback is credited for order amount only excluding value added tax, any other taxes and additional costs.
  • El Corte Inglés ES sends us information about each product separately. Therefore each item of an order is shown as an independent cashback in your personal LetyShops account.

According to the El Corte Inglés ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 30 days after the purchase has been made.

Reviews on El Corte Inglés ES (44)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
21.10.2020

Waiting for the Cashback, how silly I bought believing that El Corte Inglés was a serious company, the first and last time I do it, I feel scammed I do not receive a response even when I bought with the increase in Cashback I could have bought in mediamark and I trust you. I'm disappointed.

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hello Maria.

We see that you have already created a request in your account. Keep track of your status. Don't worry, we will do our best to find your cashback.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
14.10.2020

I'm not giving 0 stars because I can't. First purchase I made of some boots for my girlfriend, 5 months of waiting for the cashback and they cancel it at the last minute because according to them "there was a problem when making the payment and they (Corte Inglés) did not see that use letyshops Second purchase: € 1500 and after 6 months of waiting for the cashback of € 21 (a ridiculous amount if we compare it with what I bought) 3 days after the term expires, they cancel it again claiming the same reason . I can demonstrate the purchase using the Letyshops screenshot and the purchase invoice but they wash their hands. Letyshops customer service is good and they compensated me a part for the inconvenience but come on ... what buying in Chinese pages do not have problems with Cashback and a serious company such as El Corte Inglés is supposed to do this ... and from what I see in the comments I am not the only one. They should remove this store from letyshop because there is always 6 months of waiting for manage a mere cashback and always cancel.

The review was translated from Spanish using Google Translate. Show original Show translation
14.10.2020

Hi.

Thank you for leaving your opinion.

We have sent the request to our partners and, unfortunately, received the negative answer. Unfortunately, if for some reason you do not get the cashback of the orders placed with us, we are also left without compensation. Therefore, we, like you, are interested in the fact that the purchase process runs smoothly.

We hope that such situations will not happen again. If you have any questions, you can always contact us. We will do our best to help you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
13.10.2020

The cashback appeared to me about five minutes after making the purchase. On the part of El Corte Inglés, a bit regular, because it took more than three and a half months to accredit it.

The review was translated from Spanish using Google Translate. Show original Show translation
09.10.2020
They have taken a long time to return the cashback, but in the end they have.
The review was translated from Spanish using Google Translate. Show original Show translation
08.10.2020

I had to claim and present proof of purchase, but in the end fine

The review was translated from Spanish using Google Translate. Show original Show translation
09.10.2020

Hi miguel.

Thank you for choosing us. We hope your future orders are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
08.10.2020

They have not returned anything

The review was translated from Spanish using Google Translate. Show original Show translation
08.10.2020

Hi.

We see that a request for the lost cashback has already been created in your personal account. Follow their status, please.

If you have any questions, you can always contact us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
08.10.2020

It's the worst-performing store in the app ... a shame. I have 3 unconfirmed orders for months

The review was translated from Spanish using Google Translate. Show original Show translation
08.10.2020

Hi.

We are sorry that you have such an opinion.

Each of our partners has their own estimated time periods to transmit information and remuneration for the order. You can see it on the store page. The maximum period of confirmation of the cahback of this store takes to arrive 150 days.

If your refund is not credited on time, contact us without a doubt, we will help you with this matter.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
05.10.2020

Whenever I make a purchase in this store you never give me the cashback. A disaster

The review was translated from Spanish using Google Translate. Show original Show translation
05.10.2020

Hi.

We see that you have already created the request for the lost cashback. We will do our best to fix it and so that such situations do not happen again. Follow the status of your request.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
30.09.2020

This is a shame, I have been waiting for a month and nothing at all, they do not say anything or solve anything, in other stores such as notino or aliexpres at the moment they register the purchase but in Desigual and El corte ingles nothing at all and the only thing they do is spinning around..I SEEMS A FUCKING AND A DECEPTION

The review was translated from Spanish using Google Translate. Show original Show translation
01.10.2020

Hi.

Excuse the wait, please. We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we cannot expedite the process. As soon as we receive the response, the manager will notify you.

We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
10.08.2020
Very good. I love it.
The review was translated from Spanish using Google Translate. Show original Show translation
22.07.2020

There is nowhere to take it. 2 months waiting for the purchase to be accredited and the only thing they respond is that it could have been a system failure. A high amount, the purchase of a television and not credited. I join the other negative comments. Indignant.

The review was translated from Spanish using Google Translate. Show original Show translation
23.07.2020

Good afternoon!

We understand your emotions. Cashback loss situations are also unpleasant for us. Unfortunately, the partners did not transfer the reward for the order, therefore we cannot credit you with the cashback in full. We hope that your future purchases are successful. For that, they will help you with the recommendations that the manager gave you in the consultation.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
20.07.2020

Whenever I buy in El Corte Inglés through Letyshops it never works correctly ... when I go to the payment gateway the Letyshops extension is deactivated (it stops being green) and I don't have third-party extensions enabled or anything. There have been 4 purchases and no cashback has been credited. The SAC of Letyshops is very good but it is still not worth buying in the Corte Inglés for the cashback ... in the rest of the stores there is no problem.

The review was translated from Spanish using Google Translate. Show original Show translation
21.07.2020

Good afternoon!

Cashback loss situations are also unpleasant for us.

The fixation of the information can be influenced by several factors, among them: the use of third-party extensions in the browser, the transition during the purchase, to the pages of other advertising resources, non-compliance with the conditions of the store. There may also be an error in data transmission. To cheer you up a bit, we've credited you with a bonus to your balance. We believe that the cashback, in future purchases, will automatically appeal to you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
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