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Purchases at Douglas ES with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 90 days
Attention! Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Reviews on Douglas ES (6)

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10.10.2020

Yesterday I made an order for € 20 from letyshop and you still have not credited me the cashback or pending or anything. A disaster

The review was translated from Spanish using Google Translate. Show original Show translation
10.10.2020

Hi.

We see that you have created a lost cashback request in your personal account. Follow their status, please.

If you have any additional questions, please contact us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
06.10.2020

Good afternoon, I made two purchases in douglas a long time ago when it was at a 40% discount, I did the procedure of capturing my invoice and uploading it but still nothing even comes out that my cashback has been rejected

The review was translated from Spanish using Google Translate. Show original Show translation
08.10.2020

Hi, Martha.

We tried to contact you by mail, but unfortunately, we did not receive a response. You can try to open a cashback dispute, our managers will do their best to resolve it and help you.

Greetings.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
01.10.2020

Good afternoon, I placed two orders in perfume douglas when it was 40% but I still have not received any notification of how much they will refund me or when.

The review was translated from Spanish using Google Translate. Show original Show translation
02.10.2020

Hi, Martha.

We see that you have already created the request for the lost cashback in your personal account. Please follow the status of the application.

If you have any questions, you can always contact us in the Help section of your account.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
28.09.2020

My Cashback was not updating and I thought I had lost the purchase. In other purchases it appeared automatically. fortunately, it appeared later.

The review was translated from Spanish using Google Translate. Show original Show translation
30.08.2020

I made a purchase with them and it has not been reflected to me. They are currently trying to find a solution to my problem but I am afraid they will not give me the cashback. Very disappointed in Douglas, I would not buy from this store again.

The review was translated from Spanish using Google Translate. Show original Show translation
30.08.2020

Good afternoon!

Yes, we have sent a request to partners to find out the reason for the loss of cashback. The lead time may take approximately 6 weeks as we do not cooperate directly but through an affiliate program. We are waiting together with you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
18.08.2020

Make a purchase of 145 euros. And it has not been reflected to me. The worst thing is that I complain and they ask me for a photo as if it were registered on their Douglas page. I sent them the photos of the emails they sent me. And they say that it is not enough and that I have to wait 6 MONTHS. I DO NOT THINK TO BUY HERE ANY MORE.

The review was translated from Spanish using Google Translate. Show original Show translation
18.08.2020

Good Morning,

We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we cannot expedite the process. As soon as we receive the response, the manager will notify you. We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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