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Don't forget about Cashback rules and advices

Purchases at City.Travel with cashback

Time for crediting cashback
Average waiting time for cashback: 15 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.25% Paid hotel booking
1.5% Paid ticket order

Dear users, please remember that after switching to the City.Travel website with LetyShops, the price of tickets may differ from the price for a direct transfer to City.Travel due to the frequent price changes inside the booking service itself. Sorry for the inconvenience.
If you did not find the ticket you are looking for, try again later. We also recommend you to watch tickets for neighboring dates.

Attention! The amount of cashback is credited in the currency you chose when registering with LetyShops. And it is converted at the rate of National Bank of your country.

Reviews on City.Travel (46)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
06.09.2018

I buy air, train tickets through City Travel and pay the bill. CITY TRAVEL DOES NOT RETURN CASHBACK !!! The answer from them will not wait! I don't want to buy tickets here anymore

The review was translated from Russian using Google Translate. Show original Show translation
06.09.2018

Hello!

Thank you for reporting this situation.

Unfortunately, the remuneration is not charged for the purchase of railway tickets through the service City.Travel. Partners provide cashback only for the purchase of a ticket or hotel reservation.

The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources at the time of making a purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

It is important for us to understand the reasons for non-remuneration and to do everything possible to eliminate them. On your orders a request was sent to partners. We cooperate with stores not directly, but through special affiliate programs. Therefore, we can get the answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are available, we will contact you. We hope for a positive response from partners.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.08.2018

Divorce. With the direct transfer, air tickets are cheaper than when moving from here minus cashback.

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2018

Good afternoon!

Thanks for the feedback.

When switching from our website to the City.Travel service website, the cost of tickets can really change. This is due to the frequent change of prices within the reservation service itself.

We inform our users in advance about this feature on the service page so that they can evaluate the benefits of an online order.

There will be additional questions, be sure to write. We are always open to dialogue.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.08.2018

It's funny, first you need to wind up the price when going from here, and then you’ve done a cashback)) you don’t need to make idiots out of people, the tariff change has nothing to do with it, it was what it was in the next tab))

The review was translated from Russian using Google Translate. Show original Show translation
13.08.2018

Good afternoon, Catherine!

Thanks for the comment. We are very sorry that you had such an impression about our service.

We value our reputation and are interested in long-term cooperation, therefore we work honestly and transparently.

Indeed, after switching to the City.Travel website from our service, the price of tickets may differ from the price for a direct transition. This is due to frequent changes in prices within the reservation service itself.

We do not want to mislead anyone, and for each store / service we highlight the terms of cooperation.

Please email us if you have any questions.

We are always in touch and ready to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.07.2018
On July 9, we purchased tickets through the City.Travel system and on July 12, the cashback was already confirmed!) There was no such quick confirmation yet, although the confirmation period was already indicated before October 10! Thank you for efficiency!
The review was translated from Russian using Google Translate. Show original Show translation
12.07.2018

I bought tickets to City Travel. Cashback was credited within 3-4 days. All perfectly. Thanks Lety Shops!

The review was translated from Russian using Google Translate. Show original Show translation
03.07.2018

When you switch from the site Letyshops prices for hotels are displayed at about 5% more expensive.

The review was translated from Russian using Google Translate. Show original Show translation
04.07.2018

Hello Dmitry!

Thanks for the comment.

Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the service page on our website to warn our users about possible cost fluctuations.

There will be questions or suggestions on the work of our service - please contact.

Have a nice shopping!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.07.2018

Long wait for the accrual of cashback. I flew by plane in May of this year, it will be necessary to wait until the beginning of August. ((((

The review was translated from Russian using Google Translate. Show original Show translation
04.07.2018

Hello Irina!

Thanks for the comment.

Indeed, the maximum term for depositing cashback from this service is 90 days. We would like to draw your attention that funds can be credited before the specified date :)

Irina, if the cashback is not confirmed before the deadline - be sure to email us. We will help resolve the issue.

We wish you a pleasant flight and great mood!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.05.2018

5 service letishops, and the very city-travel - 1. They did not confirm the purchase from them, although from the personal account directly went to the site and made a booking. But letishops credited me with cashback, as they said, from the campaign funds, since city = travel refused.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good evening, Danil!

Thank you for your comment.

Unfortunately, even in the case of making a transition and making a purchase, taking into account the rules for cashback purchases can be lost. The most particular reason for this is the influence of third-party extensions that can overwrite data and assign a reward for an order. Also, rewriting of affiliate links can occur if, during the ordering process, you clicked on an advertising banner or clicked a link from another resource.

We hope that in the future you will not encounter such difficulties when placing orders and purchases will bring you only positive emotions.

Thank you for being with us!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.05.2018
I take my words back and put 5 * - my question is resolved in a couple of days =)
The review was translated from Russian using Google Translate. Show original Show translation
11.05.2018

I bought tickets on April 1, the flight was from April 4 to 10, now on May 11, all the deadlines have passed, the cash back has not yet been credited and has not even appeared in the expected.

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good afternoon!

Thanks for the comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your message and will respond to it within a day.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.04.2018

By placing an order, filling in the data on all passengers eventually issued a message that there are no such tickets, but there are more than 3000 tickets, in the end I bought directly from Aeroflot.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

All perfectly!

The review was translated from Russian using Google Translate. Show original Show translation
17.04.2018
The lowest price is when activating the mode incognito, which is via desktop firefox, that via chrome on smart. Without incognito mode, + 2.5% was added, with the cashback activated, another + 4.5%.
The review was translated from Russian using Google Translate. Show original Show translation
22.03.2018
When a cashback is activated, the price increases by more than a percentage of cashback (1.8 in the case of LetySilver). A simple example - without activation 45 902, after activation 47 000 c something. Consider yourself, it makes no sense to use this cashback. But this does not negate the fact that the City.Travel ticket office itself is not bad, prices are lower than in others.
The review was translated from Russian using Google Translate. Show original Show translation
16.03.2018

Issued two orders for airline tickets. The first order was # 1342800, the cashback was added, and the second order, # 1342815, was still not there, they said they had to wait 24 hours in the chat, but a week had passed and there were still no charges. Tickets really become more expensive after activating cashback ...

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2018

Good afternoon!

Thank you for your feedback.

We are very sorry that for some reason the cashback on your order No. 1342815 was not fixed. To understand and help you in this situation, we created an appeal through your personal account, section "Help".

We hope for your assistance in solving the issue :)

Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2018

An interesting site.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2018
After switching to city travel, the price of the ticket becomes absolutely unprofitable, even taking into account the cashback. Before the transition, the price was 20,900 after the transition was 21,720.
The review was translated from Russian using Google Translate. Show original Show translation
03.03.2018

All just great! I bought non-refundable tickets, in two hours they put the cashback into waiting status, and after a couple of days they added))) Thanks for the quick work)

The review was translated from Russian using Google Translate. Show original Show translation
21.02.2018

I bought tickets in December, for 58,000, and managed to get a cashback only after a long correspondence with technical support for Leti, for which I thank them for it. But! Cashback credited only 400 rubles instead of 950.

The review was translated from Russian using Google Translate. Show original Show translation
23.02.2018

Hello Maxim!

Thanks for your feedback.

In order to find out the reasons for non-payment of funds and help you, we sent a request to partners, but, unfortunately, have not yet received an answer. To support you, we accrued 400 rubles to your balance and will be able to accrue cashback difference if we get a positive response.

As soon as we receive any information, the manager with whom you corresponded will contact you.

Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.02.2018

Be carefull! If you activate cashback on this site, then the price of tickets immediately increases and not 1.5 percent even, but by as much as 3% !!!! This is a divorce, the cashback store will return from your own funds, and even 1.5% will be boiled up on your purchase! Such stores need to be removed from the database for deceiving customers !!!

The review was translated from Russian using Google Translate. Show original Show translation
16.02.2018

Hello Olga!

Thank you for your feedback. We in no way want to mislead our customers. It is important for us that before placing an order, our users can evaluate the benefits of online purchasing. Therefore, published on the store page information that the cost of the order may vary depending on the source of the transition.

If you have any questions about the service, you can always contact us, we will be happy to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.01.2018

Faced the same problem. At first, the tickets cost 54,800, after switching from the site they grew to 58,400 and these tickets disappeared from other sources. But damn cash backing 950 rubles, so I lost 2,650, although I had to save with the help of the service, why I don’t understand it!

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2018

Good afternoon, Julia!

Thanks for the feedback. Unfortunately, ticket selection services often provide different information for each of the users, depending on their location, the device with which the user went to the site of the service, and other factors. For example, the same ticket from different users may be displayed at different prices.

That is why on the service page, we published information that after switching to the City.Travel website from LetyShops the price of tickets may differ from the price when directly going to City.Travel.

If you have any questions about the service, please write, we will be happy to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2018

This time everything worked perfectly! Price through city.travel has not increased. I bought Qatar Tickets for 104t.r. Cashback amounted to 2050r. They came in 3 days, with a booking I’m waiting for a cache for the second month. So accept the words of gratitude!

The review was translated from Russian using Google Translate. Show original Show translation
05.09.2017
I do not recommend anyone to work with this service, not only did they not add cashback on request, so the ticket price at the time of purchase was one, but in the end a couple of days later the amount was written off from the card. They promised to return the funds in 10 working days, they never came, another week went by, and no one in the company could give me a clear answer when the money was returned to me.
The review was translated from Russian using Google Translate. Show original Show translation
06.09.2017

Good afternoon!

Thanks for the feedback. It is really unpleasant for us that while using our service you have difficulties when charging cashback. For our part, we turned to the appropriate manager, who is responsible for cooperation with the City.Travel service, but, unfortunately, so far we have not received an answer

With all the shops / services we cooperate not directly, but through affiliate programs, so communication becomes a bit more complicated. On average, we get a response within 2-4 weeks. As soon as we receive the order information, the manager with whom you corresponded in circulation will contact you and try to help.

For a successful cashback, do not forget about the rules for making purchases with cashback , then problems with fixing orders should not arise. To find out for what reason your funds were withdrawn from your card in a larger size than stated on the City.Travel website, please contact the “Support” of the site at (495) 640 - 60 - 40.

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.08.2017
I am extremely pleased with the speed of working with cashback)) During the day, he is already credited to the account, since often buying tickets is a great way to save money.
The review was translated from Russian using Google Translate. Show original Show translation
12.08.2017
I bought 4 air tickets for 49 thousand, the next day I returned cashback for 1000. Quick and pleasant!
The review was translated from Russian using Google Translate. Show original Show translation
03.08.2017
Great company. I bought tickets for the low-cost flight, there online check-in was possible only through the middleman himself, we were a company of almost 10 people. I wrote a letter asking everyone to group the places according to our preferences, and what was very pleasant, the company took into account absolutely all our wishes. But we all know low-cost and comfort things polar. Thanks City Travel, I remain a regular customer)
The review was translated from Russian using Google Translate. Show original Show translation
25.07.2017
As it turned out, I overpaid the normal amount for using the cashback, I didn’t receive the cashback either.
The review was translated from Russian using Google Translate. Show original Show translation
26.07.2017

Hello!

Thanks for your feedback. We are very sorry that you have such a situation with cashback.

Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the store page on our website in order to warn our users about possible cost fluctuations.

According to the data from your personal account, you have already asked for help from our care team. The manager with whom you correspond in circulation will try to help you in this situation.

There will be questions or suggestions on the work of our service - please contact. Have a nice day!

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
21.07.2017
With cashback tickets are more expensive for an amount greater than the size of cashback. This, of course, is City.Travel's fault, not cashback.
The review was translated from Russian using Google Translate. Show original Show translation
21.07.2017

Hello!

Thanks for your feedback. Indeed, after the transition from our site ticket prices may vary. In order not to mislead our users, we have placed this information in the store description of our site.

There will be questions or suggestions on the work of our service - please contact us. Have a nice day!

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
17.07.2017
Awful office. The irrelevant prices are thrown into the search engines, the price has increased by 4,000.00 rubles in the process of issuing tickets, given that these tickets immediately disappeared from sale from everywhere - we had to pay extra 4,000. But the most epic - the amount of 80k written off TWICE. First, the sitravel, and then the Qatari. Now I will understand ..
The review was translated from Russian using Google Translate. Show original Show translation
07.07.2017
At first, after paying for the order, the cashback was not charged. But then I contacted the LetyShops support service and they listed everything to me the next day))) Wonderful service helps to save those who are not good at it ... So, as I do;) I was very pleased))) Thank you, LetyShops !
The review was translated from Russian using Google Translate. Show original Show translation
28.06.2017
I bought tickets from them for 19,500, when the cashback was activated the price increased to 21,000.
The review was translated from Russian using Google Translate. Show original Show translation
26.06.2017
Do not buy tickets through cashback sites, they all overestimate the price when you switch, even taking into account the cashback for the purchase you overpay, directly cheaper much. Of course, flying is not to blame here, but you need to deal with it, and it’s a shame that people are being led, and the airline makes money on it.
The review was translated from Russian using Google Translate. Show original Show translation
08.06.2017
The cost of the ticket increases significantly with the transition from letyshops. Moreover, at first the price is the same, but after filling in all the data it is reported that the price has changed.
The review was translated from Russian using Google Translate. Show original Show translation
07.06.2017
Disgusting company. If you are on a business trip DO NOT BUY tickets from them. ACCOUNTING DOCUMENTS WILL NOT HAVE YOU !!!!!!!!!! VAT is not allocated. Return is not made out. Inquiries do not give. Letyshops suggest to suspend cooperation with them. Cast a very bad shadow on your project. I bought 3 tickets for 90 tr. and now accounting does not accept them.
The review was translated from Russian using Google Translate. Show original Show translation
01.05.2017
Do not believe those who have "the price has not changed." The algorithm was as described below - skyscanner - city travel activation cashback. The price changes to an amount greater than what you get. At the same time pops up for half a second pop-up window. I had to wait an hour for the cancellation of the reservation, because there were few tickets and the second one was not enough.
The review was translated from Russian using Google Translate. Show original Show translation
26.04.2017
The same garbage with a price increase, after activating the cashback, the ticket price increased by 3,000 rubles, it was not possible to rebook, apparently there was the last ticket: (((stupidly got for 3000 sorry :( PS with aliexpress is always ok Little
The review was translated from Russian using Google Translate. Show original Show translation
19.04.2017
With the application fly, the price has increased by 1600, cashback 699 rubles. Late noticed, I tried the test without a price lower.
The review was translated from Russian using Google Translate. Show original Show translation
25.04.2017

Good afternoon!

Thank you for your feedback. Indeed, some booking services reserve the right to change the cost of their services depending on the source of the transfer.

The price of a tour or ticket may be affected by your location or the type of device from which you are online. For example, if you are looking for a room in a hotel for the current day from a mobile device at 5:00 pm, the aggregator algorithm will assume that you have a more desperate situation than if you were looking for a number from a computer and would offer a higher cost.

Any questions, please contact. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.04.2017
I switched to City.Travel via SkyScanner in the Chrom browser. There is also an extension from Fly that has activated and the price has not changed. I paid for the tickets and received my cashback the next day.
The review was translated from Russian using Google Translate. Show original Show translation
18.02.2017
The ticket price was 50,500, when going through LETY, the cost is already 53,000.
The review was translated from Russian using Google Translate. Show original Show translation
14.02.2017
Important life hacking: before you go through the Fly, you need to follow the link from the meta-search engines to keep the price in the cookie. After that, we calmly turn from Fly and the price tag does not increase. Verified Cashback came the next day, which is very convenient.
The review was translated from Russian using Google Translate. Show original Show translation
20.02.2017

Good afternoon!

Thank you for your feedback. It is very good that you managed to place an order in this way and get a cashback. Unfortunately, we cannot guarantee our users that when they switch from metasearch engines, the price will not change and the cashback will be credited.

To successfully accrue cashback, please follow the rules for making purchases with cashback: https://letyshops.ru/pravila

Any questions and suggestions regarding the operation of our service, please contact. Have a good day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.01.2017
The amount of tickets through LetyShops to the site city.travel.ru increases significantly. I do not recommend buying air tickets through LetyShops to the site city.travel.ru. And on the site itself (without LetyShops) tickets are cheaper. I advise !!!
The review was translated from Russian using Google Translate. Show original Show translation
16.01.2017

Good afternoon!

Thank you for your feedback. Unfortunately, some booking services reserve the right to change the cost of their services depending on the source of the transfer. That is why before the transition to this service, we published information that after the transition to the City.Travel website through our service, the cost of air tickets may differ from the cost when going directly to the City.Travel website.

If you have any questions or suggestions about the work of our service, please contact us, always happy. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.11.2016
The cashback is about 2% per ticket, while if you don’t go on the fly and go directly to the site, the price is reduced by 10%. I hope everyone understood everything.
The review was translated from Russian using Google Translate. Show original Show translation
29.11.2016

Hello!

Thank you for your feedback. Yes, there really are some online stores, namely booking services, the price of which changes when you switch from our site. But we always publish this information before going to the stores (services) in the "Tariffs / Conditions" section, so that users are aware of all the nuances when placing orders.

There will be questions, please contact. All the best!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.11.2016
The site City.travel gives instant cashback confirmed (no need to wait 90 for it). Always a sufficient selection of hotels and plane tickets. Prices at the transition from Letyshops prices soar immediately, rather than if you went to the site City.travel directly. But I ask you to consider in advance if you pay for the hotel immediately by card (and not at the hotel personally), then upon leaving the hotel, you will not be given any documents about accommodation. They refer to the fact that the money was paid not by you personally, but by the City.travel site and therefore they send all the reporting documents to them. Pull out any documents about the residence is impossible. Therefore, the percentage when you pay immediately high. Here's the lack of accountability and put one star less.
The review was translated from Russian using Google Translate. Show original Show translation
29.10.2016
Very inconvenient service. The price is written, but what kind of baggage is not indicated, and indeed what is included in the ticket !!! I will never use it again or advise anyone.
The review was translated from Russian using Google Translate. Show original Show translation
15.08.2016
Good store and reasonable prices.
The review was translated from Russian using Google Translate. Show original Show translation
06.01.2016
of all the sites on City.Travel is convenient form of payment: in my case, Qiwi-wallet, so I live in another country ... conveniently did not have to cross the border and go for 400km, just paid in the nearest terminal. They chose, filled in the data, paid for cashback confirmed within 2 days, the ticket was sent to an email address. Everything works wonderfully!
The review was translated from Russian using Google Translate. Show original Show translation