Application for
bargain shopping
Install Install
Login Join
Spain
Europe and Asia
Americas
Asia Pacific and Africa
Other regions and countries
English
  • English
  • Español
Country
Europe and Asia
Americas
Asia Pacific and Africa
Other regions and countries
Language
Register and receive a Premium account for free
Enjoy shopping with cashback!
Join →
1.15 %
cashback
Go to store
Don't forget about Cashback rules and advices

Purchases at Цитрус UA with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Цитрус UA (56)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
14.01.2020

Similarly, an order was made with a cashback, the next day the order number was changed, referring to the fact that the goods were in another store. Naturally, cashback is not accrued.

The review was translated from Russian using Google Translate. Show original Show translation
15.01.2020

Good afternoon!

We are very sorry that this happened. If, after placing an order, it is known that the order number has changed, please renew it. In this case, the cashback will be credited.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020
Citrus - Lochotron. Two orders were made in Citrus when cashback was 10%. Orders changed in the office without my knowledge. I immediately went to the store and specified whether there would be any problems with the cashback, I was assured that there would be. After that, I talked with the Citrus managers for a long time. They said I was shopping in the store, not ordering on the site)) although I just took the order with self-export. Here is the proof that I placed a normal order on the site: http://i.prntscr.com/sR5ylIiOR3aAIWUxilMPFw.png An analogous situation occurred with my friend. I do not advise anyone to use Citrus, although it was a very positive experience with him (
The review was translated from Russian using Google Translate. Show original Show translation
25.12.2019
Do not buy anything in this trash called "citrus" !!! He also made an order for a share of 10% cashback, at checkout there was one order number. Then in my personal account I saw that another number in brackets was added to this number. I called back to the hotline and asked by which number I would receive the order. Of course they answered me. that in the second, i.e. there will be no cashback. Naturally, I canceled the order and bought it in another, normal, store. Once again I was convinced that "citrus" is the bottom!
The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

The same garbage was led by 10%, made only one order yesterday, it paid all the norms, a cache back-up appeared in anticipation. But here is a miracle today in my zakah 5 orders, 3 of which are closed. I called to clarify what kind of garbage: “Oh, sorry, we sent it from another warehouse” ... I said that I won’t confirm the cashback, it’s also tied to the order, we will re-do it with the cashback, but as if I have to re-order and not 10%. Now I’m thinking of returning the roofing felts to the store and let them return the money as soon as the package arrives, roofing felts settle on this divorce. In general, do not get fooled by the citrus cashback, they will try not to return it by any means -_-

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2019

Igor, good afternoon!

Custom cashback is currently showing pending status. If he rejects and you do not cancel the order, please send any confirmation of payment of the order. We will contact partners with this document to try to resume cashback.
Believe you make the right decision.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2019

I received a 10% offer to buy any product in citrus, I decided to buy a cheap TV for my parents, before I called to clarify the availability, I returned 100grn for bonuses as we burned down recently and said we will clear them and didn’t take anything away, well, figs with him .. paid, and then they report that the product is not in stock ((they offered 100 UAH compensation for the bonus and offered to choose something else, wait for a competent call from the employee. They called back, said wait for your money! The meaning of your bonuses, disgusting service (((Really you can not configure the remnants of inter no store with a warehouse ((already my second negative experience with this store.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

Good day!

Vitaly, we understand that the situation is not very pleasant.
We hope you will soon find a suitable product for yourself and make a successful purchase :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2019

The reviews below have justified themselves - Citrus does its best not to pay cashback, especially if the goods are expensive. Yesterday I found out in the offline store whether there is a Samsung Note 9, said yes. Of course, I ordered it through the site to get 2000grn of cashback, but indicated another store where I was more comfortable picking up, also left a "Do not call back" check so that these untouchables did not change anything in the order. And what a miracle, in the morning the operator called me and informed that there was only a shop window and it canceled the order. The question arises to Citrus: then what the hell do you sell it for 20000UAH if it is unpacked? in other storefronts this phone cost ≈ 18000 The conclusion is: to buy in Citrus with cashback is like roulette, you may be lucky or you may not

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019
He put three stars as a neutral review, because the final is still unknown. I was seduced by the offer of a 10% cashback, but of course I read reviews here. I placed an order online, paid for it. By the way, a cashback appeared even before I paid for the order. He asked all store employees suggestive provocative questions, but no one heard anything about scammers. As a result, I took my order (TV for 13k UAH), cashback 1300 UAH pending, the order number in your account is not changed / not re-issued. We are waiting for confirmation.
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

Awful service of the store, it can be seen that sellers are specially set up to fool customers. After reading the comments, I think it's not worth repeating. I highly recommend it! On hotline, a bunch of custom reviews for virtual bonuses.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

Good day!

We do not recommend focusing only on reviews, since each situation has its own prehistory.

We will be glad if you try to make purchases with a cashback in this store.
If you have additional questions - write.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.12.2019
Thank you, the cashback came pretty quickly.
The review was translated from Russian using Google Translate. Show original Show translation
08.12.2019

The store cancels orders at will (I have 3 canceled out of 5), and changes the order numbers. Themselves without asking. Even when I warn several times that I need exactly the orders I created and that this is related to cashback, it does not help. Managers have very low qualifications. And Mr. Director of the store (Ocean Plaza, Kiev) himself pretended to hear about Letishops for the first time and did not want to resolve the situation with the changed order numbers. The impression is extremely negative. I used this store when it was quite “small” and I liked it, but now it is developing well, renting spacious areas for shops and, probably, this is why I stopped respecting and taking care of customers. Hotline has 30% negative reviews. I highly do not recommend this store !!!

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2019

Good day!

We cooperate with the store not directly, but through an affiliate program.
Cashback is credited only for those purchases that were made through our service.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2019

My message is another confirmation / informing!)) And again I was faced with the fact that Citrus, under a false pretext, cancels and re-orders. When I encountered it for the first time, I just thought the couple didn’t forgot to activate cashback or the like. But over time, I began to use the site more actively and certainly figured out how))) Once again, wanting to purchase the goods, I activated the cashback, I received the treasured notification from Letyshops "Order to Citrus UA Pending." I checked the order number, made sure that this attempt would be successful. But then a “miracle” happened, I go to Citrus to pick up the goods, then check the order number on the site, check it against the order number in Letyshops, but they are different))) The conclusion is simple: Anyone who wants to get a cashback should look NOT to Citrus!

The review was translated from Russian using Google Translate. Show original Show translation
06.12.2019

Ruslan, good afternoon!

It is unfortunate that you are faced with this situation :(
Our service, in fact, does not receive a reward for orders that are re-issued by store employees.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2019

the order was made, but the cashback did not appear

The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019

Good day!

Let's try together to find out why cashback did not appear.

We have created a call to the care service. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
Buy at Цитрус UA with cashback up to 1.15%
Register now and receive up to +30% to your cashback rate!
Yesterday will never come back, but cashback will. LetyShops - your cash back
To register