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Purchases at Цитрус UA with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
Maximum waiting time for cashback: 70 days

Reviews on Цитрус UA (83)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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17.12.2020
I decided to buy a phone, when I had arranged everything, they called and said that the product had been gone for a long time, but the site was lit up as in stock!
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2020

Citrus sucks ordered three times the first three purchases were canceled but the funds were withdrawn, then I called them a day later, said that I ordered an iphone I was told that they are not available, I said that the funds are withdrawn, the guy stitched said sorry in a day I will receive my order . Received an order on Sunday. I asked why the order was canceled in the status, I was told that it was a mistake and had to be made again, but when I did the cashback again it was smaller, I understand citrus nayo .... people, and by the way I never got my cashback.

The review was translated from Ukrainian using Google Translate. Show original Show translation
17.12.2020

Hello!

Alexander, we see that the cashback is in the status "Pending". The information will be processed according to the terms available on the store page. If you have any difficulties with enrollment, you can always write to us :)

Regards,
LetyShops team

The review was translated from Ukrainian using Google Translate.
07.12.2020

I decided to buy a tablet for Black Friday with an increased cashback. Naturally, within 3 hours my application was not accepted, I could not even pay for the order immediately. Managers contacted me a day later! I canceled the order, bought it on an outlet with a cashback of 10% of ***.

The review was translated from Russian using Google Translate. Show original Show translation
07.12.2020

I do not recommend. I wasted my time. I made an order for an iphone, 3 hours later I got a call back, they said it was not available.

The review was translated from Ukrainian using Google Translate. Show original Show translation
06.12.2020

Still, the citrus left a double impression. There are no claims to the purchase itself, but they are making a mess with the cashback. At the time of purchase, it was not registered and kept silent. Letishops itself has not been able to find that cashback for more than 10 years

The review was translated from Russian using Google Translate. Show original Show translation
06.12.2020

Hello!

We did not receive information about your purchase, so we contacted the partners to find out the reason for the loss of cashback, as well as to return the commission.
Please track the status and outcome of the application by expanding the application field in the personal account as an example .

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2020
I ordered a product with cashback - they called back, out of stock, and another color is not available either. on this site everything is there, but in fact - strange.
The review was translated from Russian using Google Translate. Show original Show translation
01.12.2020

I ordered and paid for "Xiaomi Mi Power Strip Extension Cord 3 Sockets + 3 USB". They called back and refused (out of stock). Repeated ringing after a while - the extension cord is available. The next day on the site is available for order. As I understand it, they are hungry for cashback;) Why the heck then participate in the process and then grab a bunch of negativity? Avoid the "citrus" side.

The review was translated from Ukrainian using Google Translate. Show original Show translation
01.12.2020

Bought the phone to pay in installments. For 3 days ignored and not allowed to pay. Online support is ignored. If you call the operators who are very hard of hearing promise that the request will come soon but it does not come.

The review was translated from Ukrainian using Google Translate. Show original Show translation
01.12.2020

The service just sucks! There is nothing as always.

The review was translated from Ukrainian using Google Translate. Show original Show translation
30.11.2020

I join all the people who wrote that the store Sucks. Like many people here, I ordered a phone on the website and lo and behold, it was not in the store where I had to pick it up, and my order was canceled without my consent, without calling me and offering to pick it up from another store. When I called back and asked why my order was canceled, I was told that since the store where I wanted to pick it up was not there and I didn’t pick up the phone (didn’t hear the call), they canceled the order. I asked to transfer my order to another store, but without changing the order number, since I am losing cashback, they said that this is impossible and offered me to place a new order naturally with a cashback loss of 9% (Black Friday). Judging by the reviews here, they practice this in 95% of cases, so I think that the store does not want to give cashback and has already thrown many people with it. I don’t even want to rate them, because they behave very badly. This is not the first time I use the Letyshops service, but I have never seen such a relationship from the store. I think that stores like Citrus have no place on this service, since they still do their best not to give cashback. Well, this is, of course, the business of the management of your site, whether to work with them or not, but for myself I have already decided everything, as I think, and many here are about this store.

The review was translated from Ukrainian using Google Translate. Show original Show translation
02.12.2020

Hello!

We are sorry that this happened. The service cannot influence the entire process of order processing by the store or control the availability of goods.
Recorded the remark and passed the information to partners.

We hope that the situation will not repeat itself, and as for cashback, there are still many profitable and hot offers from us :)

Yours faithfully,
LetyShops team

The review was translated from Ukrainian using Google Translate.
29.11.2020

Increased cashback does not work, made an order, paid, but then it turns out that the product is not available, although the site is on sale the second day. We still have to wait for the money to return.

The review was translated from Ukrainian using Google Translate. Show original Show translation
02.12.2020

Hello!

It is a pity that the product was not available. The information may not have been updated in time.
Follow our news. We always try to present favorable offers for users :)

Regards,
LetyShops team

The review was translated from Ukrainian using Google Translate.
29.11.2020

not a shop, but d ***. made an order, after a couple of hours the amount increased, and after a few hours the order was canceled, citing the fact that the product is no longer there, although it was still available on the site.

The review was translated from Ukrainian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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