4.5 %
cashback
Go to the store
Don’t forget about Cashback shopping rules

Purchases at Casa del Libro ES with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 120 days
Information and conditions
Attention!
  • Cashback is available only for the Spanish version of the site.
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Reviews on Casa del Libro ES (21)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
24.10.2020
My experience was pretty good. I bought the day that was at 45%, after 2-3 days I already had the Cashback as pending. Now to wait when it is accepted, but everything is great, I am very happy. Waiting for them to put that Cashback to buy again ☺️.
The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

FOR THOSE WHO HAVE PROBLEMS. I made a purchase when there was a 45% discount and the purchase was not correctly registered. I got in touch with the technical support who through email have been guiding me to correct the problem. I have also stopped by the store to find out and they have treated me very kindly. Today, a few days after the purchase, the cashback appears pending, which leaves me calmer. (I hope it will be accepted in the estimated time). I am very happy with the treatment received both by the book house and by Letyshops. Thank you!

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Yesterday I made a purchase of € 41.5 taking advantage of the 45% cashback and it has not been registered. I have created a request, I expect 45% cashback to appear and not the 4.5% that there normally is.

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hello,

thank you for creating your request. We will do everything possible to find your cashback and return it. Follow their status, please. If you have any questions, you can always contact our support team at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.10.2020

48 hours after placing the order and after claiming several times it already appears in pending status, now to wait ...

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hi carmen.

We are glad that your cashback appeared automatically. Stores need time to process the information and transmit it to us. The refund will be credited within 60 to 120 days from the date of purchase.

If you have any other questions, you can always contact us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
21.10.2020

I took the opportunity to place an order the same day that I made the Letyshops account, since it had 45% cashbak. 24 hours have passed and the transaction is still not reflected in LetyShops, neither as pending nor anything. I just submitted the refund request, we'll see what happens ...

The review was translated from Spanish using Google Translate. Show original Show translation
21.10.2020

Hi miguel.

Thank you for choosing us.

Follow the status of your request, please. If you have any questions, please email us at support@letyshops.com. We are always ready to help you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
20.10.2020

After four months I still haven't received the cashback

The review was translated from Spanish using Google Translate. Show original Show translation
20.10.2020

Hello John.

Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Casa del Libro processes orders 60-120 days after purchase.

Don't worry, our manager controls the accreditation of your cashback. If you have any more questions, you can contact her in your query # 2189068.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.09.2020
When I asked in the store, the transaction did not appear in Letyshop until after 1h, I thought I had to contact Letyshop for this failure and for most of the negative comments that I read due to the problems of other users, but after a while it appeared as Pending and for now I am waiting for it to be credited. All very well, I recommend it.
The review was translated from Spanish using Google Translate. Show original Show translation
26.08.2020

I made an order from the app when there was a promotional Cashback of 45% and it did not appear in my purchases. I complained and after 9 days, "LENTYshops" tells me that the purchase was not registered, that I have to wait for a response from Casa del Libro and that it may take up to 6 weeks. What will not take so long is how long it takes to return the book. Bad service from "LENTYshops".

The review was translated from Spanish using Google Translate. Show original Show translation
26.08.2020

Good afternoon!

We sincerely apologize for making you wait for the answer in the consultation. Yes, we have sent a request to the partners to find out the reason for the loss of cashback. The lead time may take approximately 6 weeks as we do not cooperate directly but through an affiliate program. We are waiting together with you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
18.08.2020

It always gives problems to credit the Cashback, although letyshop will solve it immediately.

The review was translated from Spanish using Google Translate. Show original Show translation
19.08.2020

Good afternoon!

Loss of cashback situations are also unpleasant for us. The fixation of the information can be influenced by several factors, among them: the use of third-party extensions in the browser, the transition during the purchase, to the pages of other advertising resources, the breach of the conditions of the store. There may also be an error in the data transmission.
We are always happy to help our clients :)

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
15.08.2020
The cashback has reached me perfectly although it is still pending because today I made the order.
The review was translated from Spanish using Google Translate. Show original Show translation
29.07.2020

I have been buying this store for a long time, even before I did it via letyshop and it has always worked very well. As for the cashback, it is true that there are usually problems, I think that the cashback never appears at the first time and even once it has expired you have to claim it, but I have to say that I have always notified it to letyshop and it has always been fixed and fairly quickly.

The review was translated from Spanish using Google Translate. Show original Show translation
29.07.2020

Good afternoon.

Managers are always ready to help :)
Thanks for being with us!

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
26.07.2020

The store was very good and the book arrived the next day of purchase. But as for cashback, in my experience they have worked very badly. I made my purchase, the transition was registered in LetyShops but they did not register the cashback or pending. I contacted LetyShops and they are still waiting for a response from La casa del libro ... For their part, LetyShops paid me 50% of the cashback they promised me while the store answered them.

The review was translated from Spanish using Google Translate. Show original Show translation
27.07.2020

Good afternoon!

We have contacted our partners to understand the reasons for the loss of your cashback.
Unfortunately, we cannot speed up the process.
As soon as we receive the response, the manager will notify you. We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
Similar stores with cashback
Buy at Casa del Libro ES with cashback up to 4.5%
Register now and receive up to +30% to your cashback rate!
Yesterday will never come back, but cashback will. LetyShops - your cash back
To register
0
You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
Hot deals!
Search for increased cashback in our catalogue! All offers are limited in number and time so don’t miss your chance.