Purchases at Biglion with cashback

Hello!

Thanks for the comment.

Perhaps there was a technical difficulty on the site.

Try to clarify the information by contacting the Biglion service hotline: 8-800-2000-649. The call in Russia is free.

We hope that the issue will be resolved.

Respectfully,
LetyShops team

Hello Tatiana!

Thanks for the comment.

After analyzing your account, we see that before making the order there was no transfer from our site. For the successful accrual of cashback, it is very important to comply with the conditions of partner stores, as well as our rules for purchases with cashback .

We sincerely hope that such situations will not happen again. Have a nice shopping!

Respectfully,
LetyShops team

Hello Yulia!

Thanks for your feedback. We are sincerely glad that we were able to help and you were satisfied with the work of the customer care service :)

After analyzing your appeal, we can assume that the cause of the loss of cashback was the influence of third-party extensions, such as Adblock, Tampermonkey, Site Block and others. We recommend that before making purchases disable extensions that are associated with ad blocking, VPN, helpers for purchases, extensions for downloading files from the network and so on.

We hope your future purchases will be successful and there will be no difficulty with the accrual of funds.

There will be questions - please contact. Good evening to you!

Respectfully,
LetyShops team

Hello, Artem!

Thanks for writing to us. Artyom, please let us know in an open request the information about the order, the cashback on which was not displayed. We will send information to our partners and will try to find out for what reason the remuneration is not accrued.

Thank you for understanding. Have a great day!

Respectfully,
LetyShops team

Hello, Oleg!

Thank you for writing. Do not worry, usually the cashback is fixed in your personal account during the day from the date of registration. The transition to Biglion is successfully fixed.

To control the display of your cashback and help, we created an appeal to customer care on your behalf. You can familiarize yourself with the appeal through the Help personal account section.

There will be questions or suggestions - write. Have a nice evening!

Respectfully,
LetyShops team

Good evening!

Thank you for your feedback.

Unfortunately, we, like you, have not received a reward for this order. The likely reason for the loss of cashback was the use of a promotional code that is incompatible with cashback.

According to your account, the issue is resolved in circulation # 1356452.

Have a nice day!

Respectfully,
LetyShops team

Good day!

Thanks for writing to us. We understand how unpleasant it is when the cashback you were counting on does not appear in your account. In addition, such situations are doubly unpleasant for us, because we do not receive rewards for such orders and we are saddened if our users have any difficulties with calculating cashback.

Therefore, if there are situations with non-cashback, we always try to understand the reasons, analyze the situation in detail and make recommendations that would help to avoid its repetition.

To resolve the issue, we created an appeal to the care service from your account. To respond to the appeal, please go to the "Help" / "My downloads" section.

Waiting for your answer.

Respectfully,
LetyShops team

Hello, Artem!

Thank you for your feedback.

We understand how unpleasant for our users the situation when the cashback for some reason is not fixed.

To find out how to help you, we created an appeal to the care service through your personal account, the "Help" section. Please specify the ordering information we need to resolve the issue.

Be sure to try to help.

Respectfully,
LetyShops team

Hello, Artem!

Thanks for writing to us. To resolve your issue, we created a call to the care service from your account. To respond to the appeal, please follow this link: https://help.letyshops.ru/hc/ru/requests.

Waiting for your answer.

Respectfully,
LetyShops team