Hi Gem!
We are sorry that you have such an experience with this store. Unfortunately, we have received negative feedback for your requests. There was a rewrite of the affiliate link and the store did not see that it was Letyshops that issued the order. Perhaps, prior to making the purchase, there was a transition through a banner ad, another newsletter link, or there was a third-party browser extension that rewritten our affiliate link.
However, we understand that you had the cashback and therefore, we have confirmed it with a bonus. You can see it in the "My cashback" section. We hope that your next purchases are successful.
All the best.
The LetyShops team