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5 %
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Don't forget about Cashback rules and advices

Purchases at Acoola with cashback

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Acoola (16)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
11.09.2018

Cash back transferred from orders, waited a very long time, but transferred.

The review was translated from Russian using Google Translate. Show original Show translation
13.08.2018
Huge sincere gratitude to Maria Pudova Za highest professionalism and help !!! Keep it up, the course is correct !!!
The review was translated from Russian using Google Translate. Show original Show translation
30.06.2018

A lot of cashbacks were rejected, although orders were all paid and nothing was returned. All screenshots of payments and deliveries dropped. For 23 days, the manager can not give an answer for them ..... Very strange situation.

The review was translated from Russian using Google Translate. Show original Show translation
01.07.2018

Hello Tatiana!

Thanks for the comment.

We agree with you, the situation is really very unpleasant. At the moment we have sent a request to partners and, unfortunately, have not yet received a response. In this case, we, like you, have to wait for confirmation.

Tatiana, care manager Vitaly will do everything possible to sort out the situation and help. We hope for your loyalty and understanding.

As soon as the answer arrives, we will immediately notify in open request.

Good weekend!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.06.2018

Made an order on April 28, bought, but cashback rejected. Wrote in support, but nothing is being done. It's a shame. Everyone writes that they have solved the problem, but I do not.

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Good afternoon, Olga!

Thanks for writing to us. Based on the data from your personal account, we noticed that you have already created an appeal to the care service to resolve this issue, and it has already been decided in your favor.

Sorry for not responding promptly enough. Care service managers always try to individually approach each treatment and sometimes it takes more time to resolve the issue.

Will need help, be sure to write.

Have a good start of the week!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.06.2018
From May 4 to 8, she made 7 orders at the Acoola store, for five orders the cashback was credited on June 6, for two orders she was rejected (orders were not returned). After I created a call to "customer care," managers quickly solved this problem, cashback credited. Thanks for your work. The goods in the store are of high quality at reasonable prices, especially if you buy on stocks
The review was translated from Russian using Google Translate. Show original Show translation
07.06.2018

Hello, why 24 cashback was declined ??? for what reason?

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Hello Tatiana!

Thank you for your question. Unfortunately, we were not able to find out the exact reason for the rejection of the cashback, perhaps this happened erroneously. We submitted a request to our partners in order to get an answer from them about the possible reasons for declining cashback and try to get a reward for your orders. This is quite a long process and can take about 3-4 weeks.

Tatiana, as soon as we receive a response from our partners, the care manager will answer you in an open message.

We wish you a good day and a great mood.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.06.2018

The order was made on April 26, bought out on May 5. Today, cashback rejected, do not understand

The review was translated from Russian using Google Translate. Show original Show translation
08.06.2018

Good day, Natalia!

Thanks for the comment. We see that you have created an appeal to the service of care and your question has already been resolved. Our recommendations will help you to receive cashback automatically on future orders, as well as information on the page of each store.

Yours faithfully,

LetyShops team

The review was translated from Russian using Google Translate.
12.05.2018

I ordered the product, everything is super. cashback is not accrued .. Why? I would not want to be disappointed.

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Hello, Alfia!

Do not worry, please.

According to the data from your account, you have already created an appeal to the care service, the manager Svetlana is awaiting your reply. For consideration of the issue we need your assistance, so please specify some information about the order and send it a screenshot from the personal account of the store.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests.

Thanks in advance for the answer.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.04.2018

Products for children of high quality, fast delivery, often play with discounts. Long confirmed KESHBEK. The order was made on April 19, today is April 24, and the CASHBEC has not yet been accrued.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

Hello, Inna!

Thanks for your feedback.

Usually, cashback on orders is fixed in your account during the day.

We will try to help in this situation. To do this, we created an appeal through your personal account, section "Help". For consideration of the issue we need your assistance, so please specify some information about the order and send it a screenshot from the personal account of the store.

Waiting for feedback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.03.2018

Very overpriced prices!

The review was translated from Russian using Google Translate. Show original Show translation
01.07.2017
As for the delivery, everything was arranged and the things were of high quality, but the cash back was delayed.
The review was translated from Russian using Google Translate. Show original Show translation
01.06.2017
Once again, I was glad for the goods for children, the quality is excellent, I liked the action, bought 6 things, three were for 1 ruble.
The review was translated from Russian using Google Translate. Show original Show translation
18.05.2017
I bought jeans for my son, very good quality, the model is very good and everything fit great in size, the cashback was decent, but was delayed a bit, on the whole a solid five.
The review was translated from Russian using Google Translate. Show original Show translation
17.05.2017
Good store. A little pricey, but things are quality. The cashback percentage is decent, I had no problems with confirmation, it was displayed immediately after placing the order, it was credited in 23 days. So it turned out quite profitable.
The review was translated from Russian using Google Translate. Show original Show translation
14.05.2017
Feedback on the quality of the online store: very poor technical support, cashback does not confirm for a long time. There are no complaints about the quality of the products - it is on top.
The review was translated from Russian using Google Translate. Show original Show translation
18.01.2017
The order went almost 3 weeks. No technical support - operators on the phone could not even answer that with the order, at which from the sending stage. I will not contact this store anymore!
The review was translated from Russian using Google Translate. Show original Show translation