Purchases at OTTO with cashback in Germany

It may take up to 3 days for cashback for your order made on OTTO to appear in your account with "Pending" status.

The following are excluded from cashback: 
· Orders with an order value of less than € 30.01 (net) value of goods minus shipping costs 
· Orders that were not placed through LetyShops 
· Orders that are returned or canceled 
· Orders that are processed or canceled by telephone with an OTTO customer advisor 
· Purchase orders that contain books that are subject to fixed book prices 
· Orders from customers entitled to commission who already regularly and / or automatically receive a monetary benefit from OTTO 
· Orders from bulk buyers, co-buyers and friendship buyers 
· Orders from employees of the Otto Group and pensioners of the OTTO Group 
· Orders for gift or goods vouchers 
· Commercial orders 
Additional conditions: 
· Cashback can only be collected if a user account has been created and the customer logged on to the OTTO website via LetyShops 
· After clicking to the shop via the LetyShops website, the purchase must be completed directly, otherwise no cashback will be paid out 
· When using the LetyShops app and then using the OTTO app, no cashback is recorded 
· Default browser settings: Ad blockers must be deactivated in order to collect cashback. Cookies must be accepted. Anonymization settings in the browser must be deactivated 
· In the case of returns, the cashback amount is adjusted to the final purchase price 
· It can take up to 180 days for the cashback to be confirmed in the user account 
· Subsequent processing of postings or cancellations is not possible 
· OTTO reserves the right to cancel the cashback for deliveries that could not be made after 3 months 
· Multiple cashback offers from different cashback portals cannot be combined

· Cashback is credited only for the net value of provided services excluding the value-added tax, all other taxes and fees as well as any additional costs.