*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Cashback works fine (more than 50 orders), not a single loss)
Aliexpress often surprises with over-fast free delivery (delivered to Ukraine in 7 days)
What have you done? I can't go to Alik. Writes that your browser is not supported, why should I throw you?
Vitaly, good afternoon!
Thanks for your feedback.
We will be happy to solve your question. However, we need your help. Please respond to the appeal that was created through your account, section "Help".
Are looking forward to ;)
Sincerely,
LetyShops team
Cashback is not included on ALI. When I try to turn it on, an empty tab crashes and the care service is on the side! Thanks for taking care!
Hello Oleg!
Thank you for your feedback. Indeed, this error occurred yesterday for some technical reason. However, guys from those. department have already fixed it.
Please excuse the inconvenience caused.
Wish you all the best!
Sincerely,
LetyShops team
The LetyShops icon in the upper right corner disappeared, when you go to Aliexpress, tried to enter from the LetyShops personal account, it still does not appear, this was not the case before ..., there are suspicions that Cashback will not be credited after the purchase ... ((
Good day!
Thank you for your feedback. Andrey, it is very important for us that our extension always works correctly and that cashback is successfully recorded for all orders made through our service. We will be grateful if you create an appeal through the "Help" section. Our managers will clarify some information from you to resolve the issue.
We will wait for the appeal.
Sincerely,
LetyShops team
Cashback with Tmall is like a difficult quest with a bad ending))) Chances are zero!
Hello!
Thank you for your feedback. Yuri, we are sorry that you have such an opinion.
Orders from the TMALL category are successfully registered in our system. However, it is very important to follow the checkout algorithm, which is published on the store page.
If you made an order in TMALL and more than 10 days have passed since the moment of registration, but cashback has not appeared, be sure to inform us through your personal account, section "Help". We will try to resolve this issue.
If you have any questions or wishes regarding the work of the service - write.
Each request gives us the opportunity to develop and make the site better. Have a good mood!
Sincerely,
LetyShops team
Everything seems to be fine. But sometimes cashback is not credited out of the blue. Normal, normal, pop-and-shish you, not cash. Support returns, but still. I'm already tired of writing for every little thing. And the rules are always respected, always the same order is made.
Hello Andrei!
Thanks for your feedback. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves.
If you can, please try to place a few of the following orders from a different device. We will also analyze your appeals again together with the guys from those. department and will try to give useful recommendations to minimize the risk of losing your cashback.
If you have any questions - write, we are always glad to receive feedback.
Wish you all the best.
Sincerely,
LetyShops team
01/23/18 I ordered and paid for a laptop, all according to the instructions, but so far my purchase has not appeared even in the orders in my personal account, and, accordingly, there is no cashback either. Order No. 700767052480816. I wrote to technical support, they said it should appear in tech. 10 days, today 06/02/18 - nothing appeared. It’s a pity that the system doesn’t work, I just wasted time on registration.
Good day!
Thank you for your feedback. Don't be upset, the Care Manager keeps your appeal under control. In the near future, he will contact you and try to resolve this issue.
Hope for your understanding. Have a good day!
Sincerely,
LetyShops team
Answer already, how to check what percentage of my cashback with Ali! ??????
Good day!
Thanks for your feedback. According to the data from your personal account, you have reached the "LetyBronze" status, cashback increased by 10%. That is, the cashback rates for you in the Aliexpress store are:
1.65% phones,
3.3% the rest,
1.1% products in the TMALL category.
You can also see the percentage of return for orders yourself. Cashback rates (taking into account lety codes, lety statuses, Premium account) are displayed on the page of each store, as well as when activating our extension .
If you have any questions or suggestions about the work of our service - be sure to write.
Best wishes,
LetyShops team
Yes, lately one of 5 orders from Ali has no cashback ... it is a little annoying to write to the support service. The service needs to be improved. BUT !!! They never ignored me when contacting me !!! Each time - an answer with instant crediting of bonuses for the required amount. Moreover, bonuses are available for withdrawing funds immediately! I don’t know how you can miss the answer from the support team. It is reflected both in the LC and in a letter to the mail ... Everyone clearly explains - how and what screens to make ... With examples and pictures ... But the Letyshops programmers definitely need to work! To bring the service to mind, so as not to lose customers!
Good day! Once again ... why aren't you posting a review and responding to messages? What are the problems? Cashback for the last 2 orders has not been credited. Eliminate your mistake.
Good afternoon, Olga!
Thanks for your feedback. To resolve your question, the manager of the Care Service contacted you through your personal account, section "Help", but, unfortunately, so far no answer has been received from you.
We will be very grateful to you if you respond to the appeal (topic "Other"). For our part, we promise that we will do our best to find out why the cashback for orders was not fixed.
If for some reason you did not receive a response to your appeal, please let us know this information via the online chat (9: 00-23: 00 Moscow time) or write to the mail: support@letyshops.com.
Your review has been under moderation for some time, at the moment it has already been published.
We will wait for feedback.
Sincerely,
LetyShops team