*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Great service! When a problem arose and the cashback did not appear, the problem was solved very quickly through the care service.
Cashback has ceased to be credited. I make purchases from the application. Previously, everything worked like a clock: cashback was credited 2 minutes after the purchase. Constantly writing in support is not an option. It's a pity...
Hello Evgenia!
Thank you for contacting us. We are sorry about the current situation. We will definitely figure out the reason for losing your cashback and help you resolve the issue. For this, an appeal has been created from your personal account through the "Help" section.
We will wait for your answer.
Taking care of you,
LetyShops team
I can't access the site through LetyShops.
Good afternoon, Marina!
Thank you for your feedback. To help resolve this issue, we have created an appeal to our Customer Care Service and within a few minutes, we will contact you and try to help.
If you have any questions and wishes regarding the work of the service - be sure to write.
Sincerely,
LetyShops team
I want to warn all users, do not make any translations. When half of the withdrawal amount accumulates, the application stops working. In general, this is a scam. Writes your browser is not supported and the page is blank. DIVORCE!!!
Good day!
Thank you for your feedback. Oleg, please don't jump to conclusions. Our company works as honestly and openly as possible in relation to its clients. In order to understand the cause of the error, we have created an appeal through your personal account, section "Help".
Please, answer the appeal. Together, we will try to resolve the issue.
Have a nice day!
Sincerely,
LetyShops team
Tell me, when will the problem with the transition to the store's website be solved? The transition is just a white screen! Judging by the reviews, this problem is not only mine! Cleaning and manipulating the antivirus doesn't help! This was not the case in the old version of letyshops!
Hello!
Thanks for your feedback.
This issue is already being addressed. We will be grateful to you if you send a screenshot of the full browser window with an error, specify the versions of browsers from which you are switching, and also send a screenshot of your antivirus settings, the "Exceptions" section, made according to the example .
We are awaiting your reply.
Sincerely,
LetyShops team
To withdraw the first amount - you have to shop all your life!
Stopped going directly to the application and opens in the browser. It is not credited through the browser.
Cashback is not credited for the third time in a row. I am writing to the support service no answer.
Hello Irina!
Thanks for your feedback.
According to our data, you have created 2 calls to our care service. At the moment, one of your requests has already been closed, as our managers tried to contact you, but did not receive an answer.
Please answer us. We are always ready to help our users in any difficulties, but for this we need assistance.
We will be waiting for your reply. Have a good day!
Sincerely,
LetyShops team
Make letishop for ios already, I think many people want it ((((
Hello Eugene!
Thank you for your feedback. At the moment, a mobile application for IOS devices is under development. As soon as it is ready, we will definitely notify all our users.
Follow our news in social networks and mailing list :)
Good weekend!
Sincerely,
LetyShops team
Good service. But for the last purchase, cashback was not credited. More precisely, it did not even pass. I made an order through the application. I did everything right, because not the first time ... It's a pity, there was a big purchase.
Maria, good afternoon!
Thank you for your feedback. According to our information, you have already created a request to our care service. Don't worry, we will try to understand your situation and resolve the issue in your favor.
Have a nice weekend! :)
Sincerely,
LetyShops team
I didn't want to, but alas ... the service often fails, that is, there is no cache accrual, every other time you need to create requests, it takes time and the site has also become very inconvenient; it is difficult to find one or another tab. Of the latter, not only has the cache not been credited and it is still not possible to make a transition to the store, the page is loaded and just a white screen, the experts have not helped yet, and reading the reviews I see that I am not the only one with such a problem. I would like the system to be adjusted and work flawlessly!
Hello Anatoly!
Thank you for your feedback. We understand you and share your desire for cashback on all orders to be successfully recorded.
Judging by the data from your personal account, the described problem is repeated regularly. In this case, we assume that the loss of cashback is due to a program factor. It is most likely that the browser or device from which you place orders contains software that blocks overwriting or affects cookies. This can be a special browser extension that discards any changes to cookies or overwrites them in accordance with the function performed, or it can be a component of an anti-virus program (for example, a web screen).
For their part, our specialists work every day to improve the information transfer algorithm and to make the use of the service comfortable.
Do not worry, please, your question in circulation will in no way go unnoticed. We hope that such situations will not arise in the future.
Have a good day!
Sincerely,
LetyShops team
When you switch from your personal account to Ali, when you switch, there is an empty window and a green support icon and that's it.
Hello Marina!
Thank you for your feedback. To resolve this issue, you need to clear your browser cache.
If this does not help to solve the problem, be sure to contact us through any communication method convenient for you: the "Help" section, online chat (09:00 - 23:00 Moscow time), by mail - support@letyshops.com, also you can call our hotline: 8 (800) 555-13-97
(calls within Russia are free).
Have a nice day!
Sincerely,
LetyShops team