Reviews about Letyshops in South Africa
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Reviews by registered users 7
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Facebook reviews
Therefore, we publish only our customers' reviews.
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Cashback takes long and sometimes does not arrive.
Hello, David.
Sorry to hear that you had an unpleasant experience with us. Cashback is credited automatically after the store confirms the order and pays a commission. We are also interested in the fast accreditation, but it depends on the confirmation from partners. Regarding the situations of a cashback loss, we totally understand your concern, because we don't receive any commission as well if the cashback doesn't appear on our system. However, we are always open to help our customers with any problem.
Best wishes
After 2 years of using the app, I just have to say that if you are making purchases with high-value cashback, they refuse to do it. I activate the extension for every purchase I make online but they still refuse to give me cashback... Now I wonder! Is it worth using this?
Good morning!
Unfortunately, if for some reason you do not receive cashback on orders placed with us, we will also be without a reward. Therefore, we, just like you, are interested in the smooth purchase process.
Activating cashback/redirection to the store is the main rule for receiving a refund. If this does not happen, we will not receive any remuneration from the store. We hope everything goes well next time! If you have any questions, let us know :)
Super fast service and friendly staff not seen in many places anymore. Regarding cashback, it has been better. And from what I see here, it's not just my problem, as I've been thinking for a while. Some/many cashbacks are not counted and we end up losing out. I always have to waste time requesting them, but even so, I don't receive them all. Unfortunately, it had everything it needed to be a very good platform. But more and more purchases here are not counted.
Hello Miguel!
Thank you for being with us. Unfortunately, there are situations when cashback gets lost for some reason, but we never leave our users without answers and help. Please create a new request about lost cashback via personal account. If you have any other questions, please write to us, we will be happy to help.
Have a good day!
Yours sincerely,
LetyShops Team
The first purchase using the LetyShops extension worked well and without having to contact the service. I then made two purchases that, for reasons they were unable to explain to me (they claim that there were other applications blocking the LetyShops one, even though I said I didn't have any other extension in the browser, and they also can't tell me which one), were not made. They gave me €2 compensation, but I ended up losing more than €7. I just made a new purchase to give the app another chance, let's see how it goes.
Hello!
The service is also interested in the automatic display of cashback. It is not always possible to determine the exact reason for the loss, so the manager describes the possible factors. Extensions that may affect: ad blocker, extension of another cashback service, helpers for shopping on AliExpress. In addition, cashback may not appear if the user during the checkout goes to another tab (for example, a website with coupons) or clicks on an advertising banner.
We hope your future orders will be successful.
Yours sincerely,
LetyShops Team
I have been using the application for over 5 months and I really like it!