Reviews about Letyshops in South Africa

Hello Vitaly!

Thank you for your feedback. We give the maximum that we can, given that we are developing the service, increasing the team, connecting more new stores, investing in the development of the loyalty program and holding promotions. We want our users to receive as many additional bonuses as possible (for example, fly codes and prizes during draws) throughout the year, which will give them more positive emotions than a small difference in cashback rates. We hope that during your work with us you are convinced of our loyalty.

If you have any questions or wishes - write. We are always open to dialogue.

Have a nice day!

Sincerely,
LetyShops team

Hello Eugene!

Thanks for your feedback. We are sorry that you are disappointed with the work of our service and that you are faced with such a situation.

In our inquiries, it is very important for us to find out the reasons why the percentage on the order was not fixed, which is why we ask so many questions. But, believe me, we didn't want to make you guilty or offend you in any way.

Care managers have already sent a request to our partners to find out why this situation happened. As soon as we receive an answer, we will immediately write to you.

If you have any questions or wishes - write. We really appreciate the feedback from our users and are always ready to learn and get better.

Have a good day!

Sincerely,
LetyShops team

Good day!

Thank you for your feedback. Cashback for a test order was rejected, since this is a test order for which you paid nothing, and which is only needed to get acquainted with the operation of the service.

For all your real orders, the cashback status will change from "Pending" to "Enrolled", if the order is not redeemed or returned to the store, then the status will change to "Rejected".

If you have any questions and wishes regarding the work of our service, be sure to write. Have a good day!

Sincerely,
LetyShops team

Hello!

Thank you for your feedback. It is a pity that the cashback for your order was not automatically fixed. But we ask you not to worry. Please leave a request through your personal account, section "Help", care service managers will try to figure out the reason for losing cashback and help. It is very important for the successful accrual of cashback, to adhere to the rules for making purchases , as well as the conditions that are published on the page for switching to stores / services with which we cooperate, this will protect you from such a situation.

If you have any questions, be sure to write. We are always in touch)

Sincerely,
LetyShops team

Hello Roman!

Thank you for your feedback. We would like to assure you that the stores we cooperate with through partner programs would not want to deprive you of your cashback. If the order was placed taking into account all the terms and conditions published in the store description, the cashback must be recorded.

We always try to help our users and in order to find out the exact reason for non-accrual, we turn to partners. According to the data from your personal account, we contacted the representatives of the Rozetka store. As soon as we receive an answer, the manager with whom you spoke will immediately write to you.

We would be grateful for your new feedback. Thank you for being with us:)

Sincerely,
LetyShops team