Reviews about Letyshops in South Africa
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Reviews by registered users 3303
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Curve office. Small things are credited, but they are thrown at the big ones. I bought 2 video cards with cashback. Nothing was counted, and then they threw 300 rubles as a handout, they say I did something wrong, although I did exactly the same as the first times for small things. Then I bought a gold chain - like 2 weeks on hold. I don't even want to write to them.
Hello, Alexander!
Thank you for your feedback.
We are very sorry that you have such an opinion about the work of our service. We treat our clients with understanding and do our best to help if necessary.
Unfortunately, we have no information that you made the transition to the store before making a purchase. The transition from our site to the store site before each purchase is one of the basic rules for calculating cashback. You can familiarize yourself with other rules on the page: https://letyshops.com/pravila. As far as possible, we have resolved the issue with the accrual from the company's funds.
Indeed, orders from the Gold UA store are still displayed with the "Pending" status. We understand you, but the store needs some time to check the information and make sure that no orders will be returned. You can set the maximum date for crediting cashback for each order. To do this, move the mouse cursor over the question mark next to the "Pending" status.
If the cashback is not credited before this date, be sure to write to our care service.
Have a nice day!
Sincerely,
LetyShops team
if you want to quickly receive cashbacks - make "mistakes" when ordering - you will be paid in 1-2 days through the care service, and if you make an order correctly, it will come and you will be harassed with the words "let's wait another 20 days together"
Hello Yuri!
Thank you for your opinion. Do not worry if you have already received the goods and the order was placed taking into account all the rules for purchases with cashback - it will be credited to your balance.
We would like to draw your attention to the fact that each store with which we cooperate has a maximum period during which the data on the order is processed.
The maximum term for crediting cashback for your order is 10.05. You can view this date yourself by hovering your mouse over the question mark next to the cashback status.
If there are delays with the cashback crediting, be sure to write. We will help you in this situation. Have a nice day!
Sincerely,
LetyShops team
Reliable and comfortable.
If I could give ten stars, I would give it !!! THANK YOU VERY MUCH FOR WHAT YOU ARE !!! JUST SMART !!!
Everything works fine - crediting to the card when withdrawing cashback came literally the very next day in the morning!
I asked for help, made an appeal at # 1290883 since the cashback did not appear. The stated deadlines have passed (namely, 3-4 weeks as it was written) have not decided anything, unfortunately, if you have any problems, a long wait is guaranteed.
Good afternoon, Ilona!
Thank you for your feedback. Situations when cashback is lost are unacceptable for us. We are working on a solution to this issue so that such problems do not recur again.
Ilona, expect a response from the manager who is in charge of resolving the appeal # 1290883 - 03.04.
Sincerely,
LetyShops team
When will there be applications for iPhone?
Hello Anton!
Thank you for your feedback. The iOS app will be out very soon. Now the application is being finalized and colleagues from the technical department are debugging its work. It is important that the application is user-friendly and fully functional.
As soon as the iOS application is available for download, we will definitely share this good news. And in order not to miss anything - follow our news :)
Have a great mood!
Sincerely,
LetyShops team
It took 28 days after they promised me to deal with the appeal regarding the rejection of the cashback. The bottom line is this, an unsubscription from the "help desk" staff. Unfortunately, they do not value the client, when they figure it out, I will leave, I don’t like this attitude, they said 3-4 weeks themselves, all these terms have already passed and they send me replies again, “wait” for a miracle.
Hello Ilona!
Thank you for your feedback. Ilona, we really appreciate each of our users and do our best to resolve issues as quickly as possible. Unfortunately, we, as well as you, expect a response from partners.
Previously, we accrued cashback for your order without waiting for a response from the store, however, it is very important for us to understand why the cashback is not credited. Ilona, we ask you to wait a little. Your appeal is taken under the control of the care service manager and as soon as information on the order arrives, we will contact you.
Hope for understanding. Have a nice day!
Sincerely,
LetyShops team
I would like to express my deep gratitude to the LetyShops team! Something went wrong and the cashback was not credited to my account. To be honest, I didn’t believe that the issue would be resolved in my favor. I thought that I was just unlucky this time, but the LetyShops team made a decision and credited me with a bonus from their own funds! Thank you very much for answering your mail even on holidays! Great service! Have a good day and spring mood to the whole team and a large number of clients. I recommend this resource as it is very reliable!
At first, everything was fine, the cashback came in a timely manner, much faster than the stated time (about 2-3 days after the purchase). I thought it was the best service, they did everything promptly, but not for long. When I encountered a problem (a long wait for a cashback, to which there was an answer in that form, wait yet). Before that, there were two more problems and the answer was the same. That is, in fact, there is no help, this is an illusion ... All help is that "wait". Everything like that, we're sorry, but you're holding on ... My attitude towards him is twofold. For all my support calls, none have been resolved. Therefore, the assessment is accordingly.
Good afternoon, Ilona!
Thank you for your opinion. Cashback for most stores is credited not immediately, but for some time. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the approximate date of cashback crediting for each order is calculated. We have developed this function specifically for our users so that they do not need to calculate the approximate calendar date of cashback crediting. Sometimes, there are delays, but we always try to help, if possible, transfer from our funds or contact our partners. In this case, the resolution of the issue takes some time, up to 2-3 weeks.
Ilona, cashback for one order has already been credited to your balance. Check, please.
We sincerely hope that your opinion about the work of our service will change.
If you have any additional questions - write, we are always happy to help.
Taking care of you,
LetyShops team