Reviews about Letyshops in South Africa
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Reviews by registered users 3303
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I do not recommend a service that deceives its users and their statements the minimum withdrawal is 500 rubles because we pay a commission instead of you !! Yes? Here is an example that brought out 562.51 rubles, 238.62 UAH came in the rate of RUB: 0.4080 / 0.4300. 562.51 * 0.43 = YOURSELF, you can count it scary to imagine that the company receives the same cashback for our money as we do, not less than 50% takes away for itself and on the course it brings down specifically interesting with 380,000,000 UAH. how much fat on each.
Good afternoon, Alexander!
Thank you for your comment. We are very sorry that you have such an opinion about the work of our service. In fact, the commission for the transfer of funds is paid by our service. Since your account is opened in the Russian ruble currency, when withdrawing funds, a conversion took place at the current exchange rate of the Central Bank of the Russian Federation.
We apologize for misleading you in open circulation and informing you that the conversion takes place at the NBU rate.
In order to immediately receive cashback in a currency convenient for you without conversion when withdrawing, we can offer you to register a new account. Unfortunately, changing the currency on the current account is not possible. Changing the country and currency can lead to errors in orders, statistics, the amount of your balance.
Alexander, if you have any additional questions, be sure to write, we will try to give comprehensive answers. Have a nice day!
Sincerely,
LetyShops team
Very upset. Good cashback service. We made a good promotion. The new lety code LS10_220518 will also increase your cashback by 10 times by 5 purchases. The cashback amount for your orders with a lety code must not exceed 3,000 rubles. Otherwise, the cashback will be rejected. I made an order for 3000 rubles, but the bottom line is that before that there was a different code with different restrictions, where I made an order for cashback in the amount of 2500 rubles. And as it turned out, for some reason, they are summed up and for the last one, of course, I won’t get anything ... I had to cancel it, although it wasn’t written about it anywhere, because even in the letter there was a talk about “The amount of cashback for your orders with lety- code should not exceed 3,000 rubles. " The most offensive thing is that this is honestly not mentioned anywhere ... Disappointed (although I understand that it is possible to go broke - that's why 3).
Alexander, hello!
Thank you for your feedback.
The situation that happened with the code upset us very much. As you know, the first code was rejected for commercial use. We sincerely wanted to please you with the new code. We apologize for the lack of information on its use. We will definitely take into account your remark and will make every effort so that similar cases do not arise in the future.
If you have any questions or wishes - write. We will be glad to listen to your opinion.
Sincerely,
LetyShops team
Congratulations to Letishops 5,000,000 users 60% of whom have not yet saved 500 rubles. And who has reached the goal without worrying about the rate of usd / rub, do not check and do not recalculate it from them, not your plus, be sure.
Hello, Alexander!
Thank you for your feedback.
At the moment, indeed, the minimum withdrawal amount is 500 rubles. This is due to the fact that the withdrawal fee is paid by our service. So that you can quickly accumulate the minimum amount, we often run promotions, raise the cashback rate and provide Lety codes. You can also use our referral program .
With regard to currency conversion. Stores send us information about the amount of orders in different currencies. Depending on the currency of your balance, the conversion takes place at the rate of the Central Bank of the Russian Federation or the National Bank of Ukraine. If you have additional questions - write.
Sincerely,
LetyShops team
Hello! I ordered the goods on Rozetka on March 30, order No. 142918256 for the amount of 1270 UAH, paid on March 7, more than a month has passed, nothing was credited, it was not even added in anticipation. And I did everything correctly, this is not the first time I make an order through LetyShops
Good afternoon, Alexander!
Thank you for your feedback. We are sorry that cashback for your order did not appear. One of the features of this partner is the need to fulfill the conditions that are published on the store page. And also adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila.
After analyzing your account, we noticed that you have already created a case to the care service to resolve this issue. The manager has answered and is expecting information from you in order to resolve the issue as soon as possible. Please answer our manager.
Have a nice weekend!
Sincerely,
LetyShops team
I waited about a month for the cashback to be credited, after which I applied for a withdrawal. for 5 days nothing came to me. then the application was suddenly rejected. filed a new application, of course, they refused to process it out of turn. The technical support is generally not competent, does not know anything, cannot answer the question posed, it only answers with stereotyped phrases, well, the brain is 0, they typed on the ad. Worst service I've seen, I don't recommend it to anyone.
Good day!
Thank you for your comment. Evgeniy, we apologize for the inconvenience caused. We will try to explain why we were unable to withdraw funds. We hope for your loyalty and understanding.
More recently, we have the opportunity to withdraw funds to the Webmoney wallet in hryvnia. So far, the withdrawal of funds in this way is carried out in manual mode. Your application was rejected by mistake.
We are grateful to you for submitting another withdrawal request. We will do our best to transfer your cashback as soon as possible.
Care managers always try to personalize each request and try to help depending on the situation. If we have not answered all your questions, please specify what exactly interests you, we will try to give comprehensive answers.
Eugene, once again, sorry for the current situation.
Sincerely,
LetyShops team
The withdrawal is done manually, because of this it is not fast. On other similar services, everything is automatic in 2-3 minutes. I hope they will also make an automatic conclusion soon, but for now 2 stars.
Hello Vasily!
Thank you for your comment. Most withdrawal requests are processed by a special program and funds are withdrawn within a few minutes. If the request is not automatically confirmed, the responsible manager processes it manually. For this reason, the processing time for a request can be from 1 to 3 business days. After confirming the withdrawal from our service, the funds go to the payment system through which the transfer is made. It is very important for us that the use of our service is convenient, therefore we always try to process requests as soon as possible, based on the time required for certain processes.
If you have any questions, you can always contact our care service or email support@letyshops.com.
We are always open to dialogue and are happy to help.
Sincerely,
LetyShops team
Well, so-so...
I buy relatively a lot, and:
1. Only on Letishops, I get cashback in rubles. Will explain. I pay for goods in dollars from a hryvnia card. The cost is converted into rubles. I receive cashback in rubles. I convert rubles into hryvnias, then I buy goods for dollars ... well, or I immediately convert them into dollars through WebMoney.This is a conversion every time, every time a certain percentage is lost on the purchase and sale of currency. I don't understand why not make a withdrawal in the currency in which the purchase was made
2. Sometimes the confirmation of cashback takes a very long time, sometimes cashback is credited only when contacting the support service.
3. You can only withdraw at least 500 rubles. And it doesn't matter that you have been using the service for a long time. It doesn't matter what you ask the support service for advances of your own 100 rubles if there is not enough on the card to make a purchase. Will you pardon that you have written the rules ??? Ok but the rules for the user can be changed. Or do you not think this is the norm ???
Latishops, we have been "together" for a long time, but it has boiled over.
Good day!
Thank you for such a detailed review of the work of our service.
Feedback from our users is the most valuable thing for our company. It is you who help us see our pros and cons, what we still need to work on so that you feel as comfortable and protected as possible when working with the service.
We will try to respond constructively to each of the points so that there is no misunderstanding.
1. More recently, we have implemented the ability to withdraw funds and display cashback in hryvnia currency. For now, this feature is possible for new accounts. This is due to the technical features of the implemented functionality. Since you have previously made purchases with cashback, changing the currency may cause an error in the statistics of orders, your balance. In order to immediately receive cashback in a currency convenient for you, without conversion when withdrawing, we can offer you to register a new account. If you wish, we can help you transfer your verified cashback to your new account. The conversion will be at the current NBU rate. Lety status will not be transferred to the new account, but to help you reach lety status faster on your new account, we can activate a free premium account for you for 30 days. Thanks to it, your cashback will be 30% more of the base rates, just like with LetyGold status.
2. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the approximate date of cashback crediting for each order is calculated. We have developed this function especially for our users so that they do not need to calculate the approximate calendar date of cashback crediting.
Sometimes cashback is lost. The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. We always try to help our users with a long wait for a cashback, as well as when it is not credited. As you can see for yourself by contacting our care service.
3. Unfortunately, we cannot change the minimum withdrawal amount. This is due to the fact that the commission for the withdrawal is paid by our service so that you can receive your cashback in full.
Thank you very much for being with us.
If you have any questions - write.
Sincerely,
LetyShops team
Continuation of my situation on request: Already consultants are reluctant to answer (I wrote a message at 21-49, and they answer me almost at 14-20), as one user wrote in the review below, "it is pointless to describe."
Good afternoon, Yuri!
Thank you for your opinion. Care managers always try to respond to calls as quickly as possible. Clients receive the first response on average within an hour, the second - within a day, since it takes some time to clarify the information with those. department, colleagues or partners.
Sorry if your problem was not resolved quickly enough.
If the issue has not been resolved yet, please let us know.
If you have any questions, please contact. Have a good day!
Sincerely,
LetyShops team